Jessica G. Email & Phone Number

Calgary, Canada Area

Monitoring the daily flight schedule of 12 aircrafts ensuring safety and efficiency while anticipating potential issues. - Establish and implement recovery plans when weather, mechanical problems or other factors start to impact fights while working alongside Dispatch, Maintenance, Commercial and Cargo team members to ensure a smooth operation. - Promptly communicate changes, reroutes or cancellations to those affected and provide direction of how to proceed with recovery. -… Show more Monitoring the daily flight schedule of 12 aircrafts ensuring safety and efficiency while anticipating potential issues. - Establish and implement recovery plans when weather, mechanical problems or other factors start to impact fights while working alongside Dispatch, Maintenance, Commercial and Cargo team members to ensure a smooth operation. - Promptly communicate changes, reroutes or cancellations to those affected and provide direction of how to proceed with recovery. - Monitoring and addressing any crew legalities, staffing of open or additional flights and ensuring compliance with government regulations and company/union agreements. Show less

Toronto, Canada Area

My responsibility as a supervisor was to be informative, motivate and create a positive environment that my schedulers felt comfortable in to make decisions in difficult situations.- In charge of initial and seasonal recurrent training; ensuring all of my schedulers were well versed and knowledgeable in department procedures, regulations/legalities and company agreements- Created training material and procedures while conducting periodic review for improvement for departmental… Show more My responsibility as a supervisor was to be informative, motivate and create a positive environment that my schedulers felt comfortable in to make decisions in difficult situations.- In charge of initial and seasonal recurrent training; ensuring all of my schedulers were well versed and knowledgeable in department procedures, regulations/legalities and company agreements- Created training material and procedures while conducting periodic review for improvement for departmental advancement.- Motivated, provided recognition and delivered constructive feedback to promote growth- Looked ahead at schedule changes to address and fix problems to limit operational costs Show less

Toronto, Canada Area

As a crew scheduler, I play a crucial role to the success of an operation.- Skilled in maintaining hundreds of crew members schedules with a significant amount of attention to detail and ensuring a high level of accuracy to achieve optimum schedule efficiency. - Ensured all flights were staffed in a timely manner and met flight and duty time regulations and company/union agreements, including EU Ops & CAP 371 regulations during summer overseas operations- Effective in… Show more As a crew scheduler, I play a crucial role to the success of an operation.- Skilled in maintaining hundreds of crew members schedules with a significant amount of attention to detail and ensuring a high level of accuracy to achieve optimum schedule efficiency. - Ensured all flights were staffed in a timely manner and met flight and duty time regulations and company/union agreements, including EU Ops & CAP 371 regulations during summer overseas operations- Effective in communicating schedule changes or flight assignments/removals during both regular operations and IROPS and responsible for making changes to flight bookings, hotels and ground transportation. Show less

Kitchener, Ontario, Canada

I had the pleasure of working for the popular adult contemporary radio station, 96.7 CHYM FM for a year. Here were a few of my main responsibilities:- Creating promotional outlines with promotional values for clients- Responsible for seeing events through to competition from start to finish; including arranging all staff, materials, prizing and giveaways, assisting with on site set up and greeting all listeners and guests- Organized all on air contesting & met with trip winners… Show more I had the pleasure of working for the popular adult contemporary radio station, 96.7 CHYM FM for a year. Here were a few of my main responsibilities:- Creating promotional outlines with promotional values for clients- Responsible for seeing events through to competition from start to finish; including arranging all staff, materials, prizing and giveaways, assisting with on site set up and greeting all listeners and guests- Organized all on air contesting & met with trip winners to review rules and travel agreements- Tasked work to co-op/internship students and coordinated events for the weekend cruiser to visit and report on Show less

Toronto, Ontario, Canada

As a reservations agent, this position demonstrated my customer service skills at the forefront. I was responsible for:- Being well informed and up to date on destinations and hotels to be able to assist Travel Agents with making holiday plans for clients, including offering any sales or promotions- Strong in communicating schedule/airline or hotel changes in a timely manner as well as responding to passenger problems or grievances with empathy and understanding- Ensuring… Show more As a reservations agent, this position demonstrated my customer service skills at the forefront. I was responsible for:- Being well informed and up to date on destinations and hotels to be able to assist Travel Agents with making holiday plans for clients, including offering any sales or promotions- Strong in communicating schedule/airline or hotel changes in a timely manner as well as responding to passenger problems or grievances with empathy and understanding- Ensuring bookings were kept up to date and addressed any special requests/needs for passengers Show less