Jessica Hightower, Mba Email & Phone Number

Overland Park, Kansas, United States

Kansas City, Missouri, United States

- Consult with clients on current workflows and configuration, upgrade implications, system changes and enhancements and ongoing system maintenance- Complete client-specific design, configuration and troubleshooting within appropriate tools - Complete full solution build with accountability for build quality score and follow up actions- Develop and execute.

Overland Park, KS

- Maintain knowledge and updates for products provided through the organization- Formulate and implement new workflow processes to staff surrounding new product including application, account servicing and client retention- Determine CRM requirements and working with Software Engineer to generate updates such as custom reports, workflow processes and sales.

Overland Park, Kansas

- Provide exceptional service by resolving client inquiries and concerns- Maintain compliance of processes and procedures to meet regulatory requirements- Serve as primary liaison with third party compliance consultants, attorneys and/or regulators- Processing client transfer transactions and executing account opening/closing procedures - Support C-Level.

Los Angeles

- Research and gather appropriate data conducive to the cultivation of marketing strategies - Plan and execute promotional marketing strategies to increase awareness, facilitate web traffic, and encourage social media following - Maintain in-depth knowledge of various social media platforms (including Facebook, Twitter, Instagram, Snapchat) - Create and.

Los Angeles, CA

Assist with agency-wide functions including client management, office support, creative development, research, and project managementAssisting in Social MediaScheduling meetings both internally and externally with clientsCreating invoices and estimatesAssisting with new ideas and strategies for business developmentFollowing up with clients and vendors.

Los Angeles, CA

- Research credit card chargeback disputes and gathering appropriate data - Build dispute cases to recover funds back on behalf of the merchant- Substantiate transaction validity and determine appropriate course of action- Prepare accurate and appropriate response for disputes

Torrance, CA

- Prepare documents and correspondence such as credit and billing inquiries and service complaints.- Maintain files and control records to show correspondence activities.- Present clear and concise explanations of governing rules and regulations.- Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records.

Torrance, CA

- Utilize job advertisements and job sites to attract applicants- Arrange first and final interviews by coordinating schedules- Accomplish HR and organization mission by completing related results- Evaluates applicants by discussing job requirements - Update chargeback status in Excel spreadsheet and Oracle database- Organize chargeback paper work to.

Honolulu, HI

- Retain product knowledge of recipe and presentation- Maintain highest standard of quality for all product preparation - Encouraged to produce presentation of latté art as a quality standard- Educate customers on products and services- Greet customers in a friendly manner to promote a positive atmosphere- Process customer monetary transactions.

Honolulu, HI

- Provide support to the Institutional Advancement Office and assists Associate Director- Merge, proof, print, and collate 2nd and 3rd Prior Donor Mailings for Alumni and Parents - Assist with Stewardship mailings - Collate, sort, copy and deliver campaign report- Preparation of Collateral Sample Books for the Communications Department- General office.

Honolulu, HI

- Administer phone calls and schedule appointments - Organize and audit quarterly portfolio evaluations - Analyze and update recommended mutual fund managers - Maintain and update standard operating procedures - Create a personal financial planning portfolio

Certificate Of Completion, Product Management, Complete

Certificate Of Completion, Product Strategy | Discovering, Developing, Managing And Marketing Products As A Business, Complete

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Activities and Societies: HPU Dance Team 2007-2012Hawaii Pacific University Scholarship Recipient

Bachelor Of Science (B.S.), Business Administration And Management, General

Activities and Societies: HPU Dance Team 2007-2012