Jessica Hull Email & Phone Number

Austin, TX, US

Disney’s Old Key West Resort

Manage the daily operation and support the Cast of a blended area including bar, quick service, table service, and retail locations at Disney's Old Key West Resort. Assess data including scores and feedback, interpret trends, track progress compared to goal, and communicate results to leadership and Cast. Designed new recognition campaign showcasing a Cast.

Disney's Port Orleans Riverside

Provided friendly and personalized service to each Guest, assisting with check-in and check-out procedures and itinerary planning. Utilized Brand passion and comprehensive Resort knowledge to anticipate Guest needs and answer questions. Collaborated with Cast across lines of business to create the best Guest experience. Demonstrated excellence in the.

Disney's Grand Floridian Resort & Spa

Served as the Merchandise Guest Experience Manager of the Gingerbread House at The Grand Floridian Resort & Spa. Evaluated sales and created reports to communicate star products, year-over-year growth, and areas of opportunity across lines of business. Collaborated with Resort Front Office to introduce pre-order and room delivery as an elevated service.

Woodburn, Oregon, United States

Served as the Leader on Duty to coach Cast Members, deliver exceptional Guest experiences, and operate the business. Translated sales strategies into action plans and prioritized objectives. Assessed key performance indicators and motivated Cast to drive metrics. Exceeded Guest expectations by incorporating product knowledge and Brand passion to creatively.

Woodburn, Oregon

Offered Guests "The Best Retail Experience in the World." Discovered each Guest's unique need and used Disney magic and storytelling to help fulfill it. Operated the box office accurately and efficiently. Replenished Disney merchandise and organized set displays to put on the best show for Guests.

Newberg, Oregon

Performed front desk operations at the only Forbes Triple Four-Star property in the Pacific Northwest. Offeredpre-arrival support and itinerary planning for Guests via email and phone to organize each aspect of their visit. Resolved inquiries from arriving and departing group event and leisure Guests. Collaborated with departments resort-wide to ensure.

Yakima, Washington

Performed clerical work to aid management with employee time sheets and payroll. Organized inventory and ordered equipment and supplies. Creatively prepared venue and executed resort events including: celebrations, concerts, conferences, and golf tournaments. Executed opening and closing procedures for resort pool and spa. Operated a lawn mower to maintain.

Magic Kingdom Park

Provided a customized and efficient vacation planning experience for Guests. Designed the best fit ticket for each Guest through discovery questions and knowledge of the Walt Disney World Resort. Utilized communication and multi-tasking to operate a computerized ticketing system while pro-actively selling to Guests. Enthusiastically prepared Guests for.

Disney’s All Star Sports Resort

Provided resort Guests with memorable dining experiences. Utilized multitasking skills to take and fill orders while displaying courtesy in conversing with Guests. Practiced food and kitchen safety for the betterment of Guests and other cast members. Accurately and efficiently operated a cash register to reduce wait time for Guests. Cleaned dining room and.

Newberg, Oregon

Performed clerical duties, working with Microsoft Word, Excel, Power Point, and Publisher. Assisted in the planning and execution of department events. Managed Friday at Fox activities and offered prospective students a friendly welcome to the business department.

Kilimanjaro Safari At Disney's Animal Kingdom

Offered Guests the best safari experience, engaging and educating them on African animals and the environment while maintaining the Disney standard of storytelling. Operated a safari truck safely and efficiently while interacting with Guests. Monitored Guest safety and queue flow and provided friendly Guest service. -Completed Disney's Corporate Analysis.

Master Of Business Administration - Mba

Bachelor Of Arts (B.A.), Marketing

Activities and Societies: Little Bruins Cross Age Tutoring Program, Intramural Volleyball, Swahili Club, SMART Reading ProgramGPA: 3.928.

Education record

Activities and Societies: DECA, Fellowship of Christian Athletes, Leadership Plus, National Honors Society, Peer Mentoring, and.