High-level strategic solutions to optimize operation success. Forward thinking and planning to drive the daily business during pandemic. Flexible and agile to accommodate upcoming supply chain and logistic challenges.Key Accomplishments:• Manufacturing vendors vetting with successful deliverables within 4 months.• Contract initiating/reviewing to mitigate operational risks.• Strategic sourcing to navigate during COVID & post-COVID supply chain disruptions.• Initiate and conduct KPI reviews internally and externally.• 2022 Dallas Retail Summit Panelist, Optimizing your supply chain & operations strategy.

Oversee customer service, production and purchasing team on $15MM yearly revenue and yearly budget planning of $5MM. Manage approx. 300-500 SKUs, including F/G and components. Key Accomplishments:• Decrease F/G and component SLOB from $5.5MM to $2.6MM, approx. 47% decrease.• Implement quality assurance process.• Launch 7 innovation items 100% on time.

Lead the customer service/distribution team. Manage approx. of 300 F/G SKUs. 3PL warehouse’s key liaison.Key Accomplishments:• Manage more than 50 global accounts, including North America, EU, Latin America, and Asia.• Set up new major accounts, including Costco Canada, Target and Nordstrom Rack.

Manage domestic chain store accounts, including Ulta, Sally, J.C. Penney and Amazon. Reconcile monthly warehouse F/G inventory report. Key Accomplishments:• Manage $7MM yearly revenue of orders and distributions. Conduct 8-10% saving on freight costs.• Monthly F/G inventory reconciliation up to 99% accuracy.

Manage logistic team for department store accounts, including Dillard’s, Nordstrom, Von Maur, and Mary Kay. Conduct production planning with oversea vendors.Key Accomplishments:• Optimize operation efficiency by over 75%.• Negotiate shipping pricing, saving approx. $150,000 yearly.

Process orders and manage shipments, including Dillard’s, Neiman Marcus Last Call, Nordstrom and Von Maur. Managed Mary Kay NSD suit program. Oversea and Chinese manufacturers’ liaison.Key Accomplishments:• Work with Mary Kay international office on the shipments and logistic needs.• Coordinate with Chinese manufacturer for 100% on-time deliveries.

Organize promotional events. Manage online marketing, including social media, email and website. Cold calling. Oversee yard operation.Key Accomplishments:• Set up website and social media to drive sales.• Oversee a team of 10 yard workers on a daily basis.

• Concept brainstorming • Asian American Marketing (AT&T Chinese New Year/ Autumn Moon/ 2012 Asian Project) • African American Marketing (Football)

• Contract interpretation (Hilton/ Chinese Olympic Committee) • Market Research (China)