Tech Support, Customer Support Manager
Current
Aug 2023 - Present
AeroLeads people directory · profile
Jessica Nylund Email & Phone Number
Customer Success/Translator/Goldsmith
at
Digiexam
1 work email found
@tictail.com
2 phones found area 917
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success/Translator/Goldsmith
Location
Stockholm, Stockholm County, Sweden
Who is Jessica Nylund? Overview
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Quick answer
Jessica Nylund is listed as Customer Success/Translator/Goldsmith at Digiexam, based in Stockholm, Stockholm County, Sweden. AeroLeads shows a work email signal at tictail.com, phone signal with area code 917, and a matched LinkedIn profile for Jessica Nylund.
Jessica Nylund previously worked as Tech Support, Customer Support Manager at Digiexam and Business Owner/Goldsmith at Jessica Nylund Jewelry. Jessica Nylund holds Ecommerce Business from Hyper Island.
Company email context
Email format at Digiexam
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{first}@tictail.com
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AeroLeads found 1 current-domain work email signal for Jessica Nylund. Compare company email patterns before reaching out.
Profile bio
About Jessica Nylund
With a background in Media technology and Japanese studies, I went on to graduate from the eCommerce Business program at the university of Hyper Island in Stockholm, Sweden. After graduating I worked within e-commerce marketing, after which I moved on to work as the Director of Customer Success at Tictail (later acquired by Shopify), where we strove to become the world's most used and loved e-commerce platform.After my years within e-commerce, my life took a different path towards goldsmithing. Educated in metalsmithing and jewelry design at Konstskolan Stockholm, I continued my journey as a goldsmith apprentice, most recently at Blue Dove, in Tokyo, Japan. Now running my own small-scale business for handmade jewelry (Jessica Nylund Jewelry). I am passionate about both jewelry-making and technology/e-commerce, and have found that working across fields that align with my interests keeps me motivated and engaged, and allows me to gain a broader perspective and develop more versatile problem-solving skills, which are valuable assets both to me, and to my employer. I also thrive in a dynamic environment, and enjoy the diversity and creative energy that comes from working on multiple projects.Still to meet someone more detail oriented than myself, trying to figure out if it is a blessing or a curse :)
Listed skills include Bronto, E Commerce, Social Media, Technology, and 15 others.
Current workplace
Jessica Nylund's current company
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9 roles
Jessica Nylund work experience
A career timeline built from the work history available for this profile.
Business Owner/Goldsmith
Current
Jessica Nylund Jewelry
Bespoke Scandinavian and Ethical Fine Jewelry at https://www.jessicanylund.com/
Feb 2021 - Present
Customer Success Agent (Chat Support)
Part-time job during my goldsmith studies/apprenticeship, working mainly in the Qasa and Blocket Bostad chat support through Zendesk and Intercom.At Qasa we are running smart marketplaces for long term housing rentals, where we, among other things, assist with finding the right tenant, managing contracts, payments and everything that can feel difficult.
Sep 2019 - Jun 2023
Director Of Customer Success & Insights
As Director of the Customer Success & Insights team at Tictail I was in charge of driving usage and adoption, as well as customer satisfaction and success, amongst the merchants on Tictail. Making sure that customers took full advantages of and better utilize all features and services that Tictail offers by identifying key interactions with the product..
Jun 2017 - Jun 2018
Customer Success & Insights Manager, Team Lead
Oct 2016 - Jun 2017
Customer Success & Insights Agent
I always have the customer experience top of mind.As part of the Customer Success & Insights team I'm in charge of driving usage and adoption, as well as customer satisfaction and success, amongst the merchants on Tictail. Making sure that customers take full advantages of and better utilize all features and services that Tictail offers by identifying key.
Apr 2015 - Sep 2016
English - Swedish Translator
Freelance
English to Swedish translator for GANT, Haglöfs and Filippa K (amongst others) and their online ads copy.
Mar 2015 - Jan 2018
Crm & Estore Manager
Fleur de Santé is a cosmetics company developing and producing their own natural beauty products since 1980. After an internship of three months I was recruited as the CRM Manager, to be part of the transition from mail order company to e-commerce. My role as the CRM Manager consisted of working with customer relations management through email marketing.
Mar 2013 - Aug 2014
Salesperson
Butterick'S Leco Ab
Butterick's is one of Sweden's oldest retailing concerns, and is still today leading within retail of party articles, masquerade costumes and make-up. My role as a salesperson includes not only selling of these articles, but also gives room for the creative mind in giving advice on how to create the perfect outfit for each customer, demonstrating how to do.
Sep 2011 - Mar 2013
9 education records
Jessica Nylund education
Ecommerce Business
Goldsmith Apprentice
Hantverksakademin
Silversmithing & Jewelry Design
Graphic Design & Advertising
Graphic Design
Swedish University
Media Technology
Photography And Image Processing
Japanese Conversation I
Kudan Institute Of Japanese Language School
FAQ
Frequently asked questions about Jessica Nylund
Quick answers generated from the profile data available on this page.
What company does Jessica Nylund work for?
Jessica Nylund works for Digiexam.
What is Jessica Nylund's role at Digiexam?
Jessica Nylund is listed as Customer Success/Translator/Goldsmith at Digiexam.
What is Jessica Nylund's email address?
AeroLeads has found 1 work email signal at @tictail.com for Jessica Nylund at Digiexam.
What is Jessica Nylund's phone number?
AeroLeads has found 2 phone signal(s) with area code 917 for Jessica Nylund at Digiexam.
Where is Jessica Nylund based?
Jessica Nylund is based in Stockholm, Stockholm County, Sweden while working with Digiexam.
What companies has Jessica Nylund worked for?
Jessica Nylund has worked for Digiexam, Jessica Nylund Jewelry, Qasa, Tictail (Acquired By Shopify), and Tictail.
How can I contact Jessica Nylund?
You can use AeroLeads to view verified contact signals for Jessica Nylund at Digiexam, including work email, phone, and LinkedIn data when available.
What schools did Jessica Nylund attend?
Jessica Nylund holds Ecommerce Business from Hyper Island.
What skills is Jessica Nylund known for?
Jessica Nylund is listed with skills including Bronto, E Commerce, Social Media, Technology, Online Marketing, E Commerce Optimization, Media Technology, and Digital Photography.
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