I access customer orders in the app, select the order according to the store and amount, buy the requested items, offer replacements if an item is not available, pay and pack the groceries and deliver it to the customer's house/company accordingly with your instructions.

Customer service looking to understand your needs, research to offer the best proposal according to your objective, reservations, issues and follow-up until the trip is completed

- Coordinated the supply chain- Managed stocks and approved orders- Managed and prospected new suppliers- Analyzed the quality of raw materials- Implemented new methods, systems and processes that reducing costs and increasing profitability

- Planned of purchases- Contacted and negotiate with suppliers- Added orders in the system - Followed the delivery times- Filled all ISO 9001 documents related to the supply department- Used Microsiga/TOTVS system