Jessica Atter Email and Phone Number

Providing a range of online services to businesses who are looking to outsource in order to grow. Offering digital marketing services to create a strong online presence and connections with clients. Design and Copy elements are taken care of for the clients, to free up their time for their personal lives of other aspects of their business.Administration support is also offered to clients, managing the back-end tasks and business workflows.

Providing a greeting service to all users of the airport lounge, checking in guests and reservations for access of the lounge. Providing a world class level of customer service to all who experience the lounge to ensure a great level satisfaction is obtained with each visit. Assist with clearing and organising the lounge ensuring a high standard of hygiene in the preparation, service and guest areas. Maintain stock levels, date and rotation and replenish food and beverage buffet service in the lounge. Keeping up to date with bookings, payments and figures of all visitors to the lounge.

Managing a busy pub and hotel in rural Western Australia. Duties included day-to-day operations of the bar, ensuring that all patrons were have a safe yet enjoyable experience. Managing cash flows, responsible for the tills and weekly banking, including till reports.Ensuring highest satisfaction of hotel guests when staying with us, providing a first class experience prior to arriving, until the guests have happily checked out. Navigating a busy tourism period throughout the Wildflower season in Western Australia, running an additional cafe service to passers by, hotel guests and locals.Managing stock take and deliveries to ensure quality control throughout the kitchen and bar. Setting up online platforms for the hotel to advertise and sell rooms online, bringing in a modern twist to an old country hotel.

Co-ordinating students throughout their time at university, managing and leading the peer mentor team to deliver support across all three years of content on Management, Leadership and Leisure. Managing budgets and events that allow for full students to fulfil their time at university to the full potential.

Co-founder and President of the University of Manchester official Women in Business Society. Co-ordinating events to increase awareness of females in the business industry, networking with external companies and working together to promote success. Encouraging inspirational talks, workshops, and interactive events alongside managing society members.

A voluntary position that allowed me to work in Indonesia for 2 months, organising experience activities across the island for the guests of two hostels. In control of sales of the bar and leading a team of 4 other volunteers. Organised weekly events throughout both hostels and responsible for the guests’ overall experience with the company. Assisted with the creation of content for social media platforms in order to encourage sales and promotion.

During my month-long internship I rotated around every role in the hostel. My experience included greeting guests, check-ins, check-outs and reservations, bar management, preparing the breakfast and cleaning. I gained valuable insights to the tourism and hospitality industry and global skills from working in a foreign country. This role also pushed my knowledge on cultural differences, and I gained global skills from working in the environment.

Supporting and assisting the operational aspects of the sports centre. Undertake a range of reception duties that include administrating facility bookings, process payments and answering general queries. Assist with maintenance across the whole site including the gym and its equipment, grounds and indoor sports facilities. In addition, I help to run the social media for the sports centre with regular updates throughout numerous channels. I complete regular first aid checks across the leisure site and have had duty-manager training in this role, and duty manager experience in a leisure centre environment.