Jessica Backman Email & Phone Number

Spartanburg, South Carolina, United States

Spartanburg, South Carolina, United States

- Supply proactive assistance to administration in planning, budgeting, and organizing student activities while suggesting effective strategies to improve student's participation and attendance at multiple events- Oversee monthly expenditures of $250k budget within student activities department ensuring operational efficiency as it relates to programming for student bodyOrganize and allocate resources required to meet needs of 650 undergraduate students and 35 student organization advisors- Establish and update objectives, as needed, and tools for overall student programming and retention- Establish and maintain Microsoft Excel spreadsheets daily, weekly and monthly to report student data and activities files secured in institution-wide electronic database with ease- Prepare and facilitate training and orientation programs for 70+ student leaders in annual student leadership retreat- Directly supervise three student employees at Student Center Information Desk ensuring that all workers are meeting all requirements for position via orientation, training, and student development- Provide quarterly feedback to all student employees of their job performance using effective communication and transparency, which resulted in increased work productivity and attitudes towards work

Spartanburg, Sc

- Facilitated in student development and implementation of Converse University's residential life curriculum model, training, and on-boarding for residential life staff- Sourced resumes to select best-qualified candidates and interviewed candidates to better assess qualifications and ascertain personality, personal character, and work ethic- Played significant role as first point of contact to address and resolve 800+ undergraduate residential students' problems and issues in weekly on-call capacity- Shared responsibility for adjudicating educational disciplinary conferences for policy violations within residence hall- Collaborated with housekeeping and facilities to maintain living environment conducive to learning- Assist in planning and implementation of residence hall and campus-wide educational and social programs using residential curriculum model- Supervised three student staff by holding weekly staff meetings, and monitored daily operations ranging from guest visitation to crisis management- Established rapport and developed mentoring relationship with residents and student staff

Spartanburg, South Carolina, United States

- Ensured amendments to general education courses and policy were updated in publications, course catalogs schedules, and online lists- Verified and successfully processed paperwork accuracy and checked for completion prior to processing for undergraduate students- Managed degree applications for 200 undergraduate seniors to ensure smooth transition during graduation process- Maintained communication as primary point of contact for all graduating students regarding their graduation status- Assisted with course registration process for all undergraduate and graduate students

Spartanburg, Sc

- Managed multi-faced, fast-paced, service-oriented educational auxiliary enterprise involving events, conferences, summer camps, and rentals to generate revenue and enhance visibility for University- Identified and assigned space and resources needed for events, conferences, summer camps, and facility rentals utilizing University scheduling system- Negotiated and executed five contracts for summer residential and day camps, conferences, and festivals- Inspected event facilities to ensure that they conform to customer requirements

Washington D.C. Metro Area

- Delivered top-notch administrative support to office staff, promoting excellence in office operations.- Displayed high level of technical competence entering candidate records in a complex database of more than 350,000 contacts while performing internet research using advanced Google searches, Leadership Directories, and Zoom info- Coordinated wide range of administrative tasks for senior-level staff as well as 12 associates and search coordinators- Achieved optimal level of personal performance and accomplishments by completing short-term projects under strict deadlines