- Managed ongoing maintenance and development of the Simons Foundation intranet, including assisting with technical issue resolution.- Analyzed, reviewed, and modified intranet policies and processes through collaboration, testing, and monitoring of content and activity.- Lead Intranet Governance Committee, charged with effectively representing units throughout the foundation with input related to the strategic management and content quality of the intranet.- Screened, edited and organized all documents and announcements sent for posting on the intranet.- Wrote and developed effective, diverse internal communications including ongoing intranet content posts and internal email messages.- Helped onboard new hires, arranged staff headshots.- Project managed all design work for the foundation, while maintaining relationships with freelance designers and design firms.- Acted as communication point person for monthly Teas and Staff Meetings; develop content and materials for those meetings.- Assisted with simple tasks on the foundation website using WordPress.- Worked with members of the 160 Speakers Series Committee to acquire and organize new speaker events.- Provided general administrative duties such as calendar management, room reservations, travel arrangements, copying and filing for communications team.- Reviewed vendor invoices and contracts for accuracy, supply relevant finance codes and submit to communications director for authorization; serve as team point person for finance coding.- Prepared business expense reports via Concur.

- Project managed the completion and launch of the new foundation-wide intranet on the Interact platform. Included working with staff across all departments of the organization to create and organize their content and designing their landing pages, as well as developing the final design of the homepage.- Managed the ongoing maintenance and development of the intranet, including assisting with technical issues and creating user guides.- Lead Intranet Governance Committee, charged with effectively representing unitsthroughout the foundation with input related to the strategic management and contentquality of the intranet.- Assisted communications associate with social media presence and media monitoring.- Assisted communications associate with administrative duties including, calendar management, room reservations, invoice processing and tracking and expense reporting.

Assist with sales, alterations and repairs, visual merchandising and social media imagery.

Assisted with sales, alterations and repairs, visual merchandising and social media imagery.

- Planned, coordinated, and executed student events including multiple four-day orientations each semester. - Streamlined the materials required for the four-day orientations as well as the organization of these materials at the orientation site. - Managed each student's housing application, university enrollment and any disciplinary issues.- Provided student support in areas of mental health, adjustment and other personal issues. - Maintained consistent and timely communication with students, other staff and university contacts and contractors.- Managed and maintained positive relationships with the staff in the International Offices of Australian Universities, as well as, housing staff.

Assisted with the operation of events by communicating with and guiding the general public during the events, while also promoting other shows, exhibitions and events taking place. Quickly promoted to Front of House Manager where I: - Managed the assigned event or show as the primary Carriageworks contact while the event or show was taking place - Managed other front of house staff by assigning roles for the event and ensuring each duty was carried out efficiently and effectively. - Communicated with back of house staff and other staff of the individual event or show to ensure things ran smoothly and directly addressed any issues that came up. Also asked to take on shifts as Visitor Services Officer where I: - Managed the front desk space acting as the first point of call for all visitors. - Managed and redirected incoming phone calls and emails throughout the organization

- Coordinated outgoing programs for the Study Abroad and Exchange office on a casual basis, primarily short courses and assisting with coordination for full semester exchanges. - Managed the outgoing student cohorts from first inquiry through to their return from overseas and awarding credit to the UOW degree.- Maintained relationships with exchange partner universities worldwide.

- Coordinated all incoming programs for the Study Abroad and Exchange Office including semester and year-long study abroad and exchange students, short courses and the Visiting Research Program for PhD students. - Managed the incoming student cohorts from first inquiry through to their departure including application assessment, issuing offers, facilitating study plans, enrollment and transcripts, all while maintaining the university database to reflect the most up to date information and communication with each student. - Maintained relationships with study abroad program providers.- Maintained relationships with exchange partner universities worldwide.-Organized and facilitated large scale events including orientation and farewell ceremony. Delegated tasks to Study Abroad and Exchange Advisor, as well as casual staff.

On a casual basis from July 2010 - July 2011 and then on a permanent full time basis from July 2011 - February 2012. - Provided front line customer service for the Study Abroad and Exchange office for both the inbound and outbound student cohorts. - Participated in and conduct promotional events including bi-weekly information sessions. - Provided administrative support for the incoming and outgoing programs including maintaining databases, applications materials, report collection and assessment and accessibility to prospective students.

- Offered guidance and exceptional customer service to students and other stakeholders in matters related to the student life-cycle and to UOW services via face-to-face contact, email and telephone inquiries. - Assisted with the promotion of services available to students and stakeholders. - Supported UOW students functions and events including orientation, enrollments and graduation.- Contributed to the planning and improvement of client services.

- Acted as relationship manager for patients, their families and caregivers, and others who contacted the American Cancer Society for services. - Retreived electronic services requests from the Society's National Cancer Information Centre and other channels and distribute these requests throughout members of the team while maintaining a balanced workload for each member. - Worked with callers directly to attempt to resolve resource needs that are considered unmet.- Maintained constituent records in the Society's database and tracked completion of all requested services.

Opened three different locations as a hostess and also helped with take out, office work and expediting in the kitchen.