Developed a statement review process including the most efficient way to organize, review and complete pending items for hundreds of accounts. Developed a process on how to contact vendors and establish a good, positive working relationship. Communicated with vendors ensuring that all account addresses, contacts and other information was correct. Learned the accounts payable process as well as helped streamline the process for the most efficiency. Reviewed accounts payables entries to… Show more Developed a statement review process including the most efficient way to organize, review and complete pending items for hundreds of accounts. Developed a process on how to contact vendors and establish a good, positive working relationship. Communicated with vendors ensuring that all account addresses, contacts and other information was correct. Learned the accounts payable process as well as helped streamline the process for the most efficiency. Reviewed accounts payables entries to ensure invoices were entered and paid in a timely manner. Managed the W9’s and helped update the current process by reorganizing copies, contacting vendors for updated forms, and maintaining the vendor maintenance for all entities. Assisted with the 1099 printing and reviewing. Created all intercompany and third party invoices for all entities, ran monthly aging reports and updated the customer maintenance. Show less

Monitored the dining room to ensure that each guest had a good, exceptional experience. Handled the banquet room bookings from start to finish. Worked directly with customers on special events. Scheduled times for guests and vendors to arrive, timing of food served and the organization of the presentation for all guests. Solved customer problems by listening, communicating and taking action to find a solution that met the needs of all of those involved. Mapped out reservations for each shift… Show more Monitored the dining room to ensure that each guest had a good, exceptional experience. Handled the banquet room bookings from start to finish. Worked directly with customers on special events. Scheduled times for guests and vendors to arrive, timing of food served and the organization of the presentation for all guests. Solved customer problems by listening, communicating and taking action to find a solution that met the needs of all of those involved. Mapped out reservations for each shift and streamlining the process with a way that would maximize the amount served in a specific amount of time. Worked directly with customers regarding inquiries and promptly resolved issues Show less

Developed Web and print content for social media postings. Promoted special upcoming events & giveaways by posting online, handing out flyers and directly informing customers. Trained 10+new employees and worked together to ensure the team was successful. Balanced the cash register daily and managed proper closing tasks for each shift. Answered phones and worked directly with customers to ensure their satisfaction was met. Developed a process for special events to meet the customers needs and… Show more Developed Web and print content for social media postings. Promoted special upcoming events & giveaways by posting online, handing out flyers and directly informing customers. Trained 10+new employees and worked together to ensure the team was successful. Balanced the cash register daily and managed proper closing tasks for each shift. Answered phones and worked directly with customers to ensure their satisfaction was met. Developed a process for special events to meet the customers needs and satisfaction. Worked closely with customers to see the vision in mind for their event. Completed numerous tasks under pressure by using the ability to multitask. Show less

Opened and closed the office daily. Answered phones and spoke with individuals who had questions about the community. Typed monthly newsletters and organized the data that was provided. Filed and maintained records for the city. Called vendors and/or board members depending on the task at hand. Maintained the office calendar for meetings and events.