• Compiles and organizes employee time, payroll data, and other personnel records to utilize in the resolution of timecard issues, pay discrepancies, and track attendance • Works with payroll to complete historical edits in the event of inaccurate payroll transactions• Requisitions plant needs through SAP, Ariba, and purchasing card as requested for both direct and indirect materials• Produce and track "blanket" purchase orders for services received by plant to maintain budgeted amounts and efficient payments through Ariba system• Works with Operations Lead to produce weekly operator schedule and vacation submissions and balances• Produces shipping information for regular orders of bulk material through SAP to include bill of lading, packing lists and pick lists• Works directly with vendors to rectify invoicing issues, procure quotes for purchase orders, and provide legal information to initial professional relationship approved following Grace's vendor protocol• Manages returned materials by confirming receipt, researching original order and material numbers, communicating with sales staff, and entering return through SAP system• Generates goods receipt in SAP for all materials received to reconcile plant inventory, including the review of certificate of analysis confirmations for raw materials• Maintains organized and efficient filing systems of vendor and personnel documents• Tracks attendance in adherence to Grace policy and Union collective bargaining agreement and issue disciplines if necessary• Assists in safety response planning and implementation and assigns monthly safety checklist responsibilities

Participated as a marching musician in the largest and best professional sports musical group.

• Maintained a high level of service and growing business relationships with key decision makers within assigned client base of business• Acquired additional new business and vertical/horizontal markets by understanding clients’ infrastructure, professional relationships, trade associations, ownerships, partnerships, referrals and strategic alliances• Expanded and enhance business relationships with existing clients by upselling additional products and services, ensuring compliance to existing contracts, and maintaining positive client relations with C-Level contacts and business decision makers• Met and exceeded base budget and revenue targets as defined annually

• Responsible for maintaining a high level of service and growing business relationships with key decision makers within assigned client base of business• Acquired additional new business and vertical/horizontal markets by understanding clients’ infrastructure, professional relationships, trade associations, ownerships, partnerships, referrals and strategic alliances• Expanded and enhanced business relationships with existing clients by up selling additional products and services, ensuring compliance to existing contracts, and maintaining positive client relations with C-Level contacts and business decision makers• Meet and exceeded base budget and revenue targets as defined annually

• Practiced expert customer service proficiency to clients and job applicants in order to maintain excellent customer relationships• Used superb analytical problem solving skills to troubleshoot a multitude of issues presented by colleagues, clients, and applicants• Applied knowledge of Fair Credit Reporting Act compliance law to interactions with clients and applicants• Referred clients and applicants to appropriate internal departments depending on their needs• Completed detailed projects as assigned• Expertly multi-tasked to be a productive member of a fast-paced corporate environment

• Utilized excellent research and communication skills to verify employment histories, educational backgrounds, and certifications • Provided competent customer service to clients and applicants as needed• Compiled and evaluated data from sources to produce final investigative profile of the applicant• Followed strict laws in compliance and disclosure for personal privacy• Handled adverse situations with calm and professional demeanor • Used superb time management skills and available resources to meet hourly and weekly quotas • Expertly multi-tasked and worked quickly in a fast-paced corporate environment

• Served every customer with excellent service regarding shipping, packing and other needs• Followed precise packing instructions from customers and corporate accounts• Provided accurate packing advice to answer customer inquiries• Adhered to strict corporate and postal policies

• Updated Residential Life social media pages such as Facebook, Twitter, Pinterest and Instagram• Continuously updated Residential Life information on webpage, campus and departmental intranet, and inter-campus publicity with salient and engaging content• Authored, edited and proofread detailed duty, weekly, and monthly reports, incident reports, and training information• Wrote regular educational presentations, internal communications pieces, and distribution materials on a deadline • Maintained University brand and standards within all online and print content• Worked with multiple departments to study and discuss how to provide the most engaging content and events for students and alumni • Edited and approved student-written incident reports to ensure compliance with university format and improve clarity, sequencing, and grammar• Handled four separate budgets in range of $1000-$8000 and a purchasing credit card

• Utilized Adobe Contribute to update the OVS website on a weekly basis• Compiled and distributed monthly newsletter to students and faculty describing volunteer opportunities and community events• Provided photographs and input for the Indiana Campus Compact annual report• Updated OVS social media pages regularly • Served as liaison to Public Relations department concerning OVS-sponsored events

• Developed programs to increase social, political and personal awareness• Fostered community relationships between residents and other campus entities• Produced advertisements and sent numerous e-mails concerning announcements, work orders and resident problems

• Wrote assigned articles with minimum word counts on deadline• Improved engagement and readership through social media• Edited staff-writer’s articles to correct grammar, ensure factual information, and improve clarity in a timely manner and under pressure • Planned article assignments and publication themes prior to production• Applied Associated Press style, checked facts and sources of staff writers• Composed and produced newspaper on a weekly deadline using Adobe InDesign and PhotoShop• Prepared award nominations for consideration with the Indiana Collegiate Press Association

• Wrote stories in AP Style as assigned by managing editor on a deadline• Interviewed and photographed personnel and events on-location• Composed viable story copy from news releases• Typeset information into the proper style and form• Assisted marketing department to add new advertising contracts• Filed past issues into archives• Answered phones and community questions regarding issues

• Compiled volunteer database through gathering field demographics of over 25 volunteer sites in close proximity of North Manchester, Indiana• Represented OVS and Pathways during Advising and Registration days for incoming students• Assisted in chaperoning Pathways retreat and training• Documented Pathways retreat in photographs and produced informational slideshow for future marketing purposes• Served as liaison between Manchester University and Indiana Campus Compact