Jessica Lang

Jessica Lang Email and Phone Number

Project & Program Leader | Technology Integration | Money Saving Initiatives | Creative Solutions | Employee Career Growth | Organizational Problem Solving | Accountability | Client Retention | Best Pricing @ Exelon
Jessica Lang's Location
Chicago, Illinois, United States, United States
About Jessica Lang

Change is constant. Whoever doesn’t keep up with the evolving business could be left behind.I enjoy the challenge and creativity that comes with redefining the status quo. Our lives are ever evolving, and therefore technology demands that businesses evolve, too; the alternative is that they become obsolete.With the belief professionally and personally that adaptation and evolution are crucial to survival, I welcome opportunities to dive into new subject matter I haven't been exposed to yet. I'm a lifelong learner, and I am innately curious, and this constant thriving for new and better means my fresh perspective brings winning ideas. For instance, I knew nothing about indirect procurement before my time at Getir, but by watching the processes and operations that were in place when I arrived, and getting a buy-in from decisionmakers, I reduced spend 60% by increasing oversight and overhauling the fulfillment center supply chain.I am particularly proud of:--Provided career growth opportunities and improved employee relationships by building an interactive Q&A program that was launched across seven countries, including a platform for monthly interactions between store employees and U.S. headquarters. This was about bringing people together and improving connections. I enjoy being a resource and helping, giving less experienced employees exposure to various internal careers and lifting them up. ---Saved $260K annually for a company by sourcing a new vendor for store bags and obtaining larger, higher-quality bags at 40% lower cost. I knew nothing about how to do this and I wasn’t given any contacts or resources. I saw a problem and fixed it. That kind of savings will have a big impact on any company; in this instance I tackled a new challenge and proved that I don’t have to be a subject matter expert to deliver results. ---Increased client retention and repeat business 32% while reducing marketing spend ~20% for a real estate company by tracking the KPIs, streamlining SOPs, implementing new policies and custom software, leveraging vendor relationships, and adding quarterly client appreciation events.

Jessica Lang's Current Company Details
Exelon

Exelon

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Project & Program Leader | Technology Integration | Money Saving Initiatives | Creative Solutions | Employee Career Growth | Organizational Problem Solving | Accountability | Client Retention | Best Pricing
Jessica Lang Work Experience Details
  • Exelon
    Project Manager
    Exelon 2023 - Present
    Chicago, Il, Us
    ---Brought more visibility and better accountability to the team after implementing weekly updates from a third party vendor; previously, deliverables were overdue and there was no tracking.---Alleviated bottleneck, expedited project timelines, and team OKRs improved after revising the inter-departmental workflow, thus enabling proper documentation on submitted requests.
  • Getir
    Project Manager
    Getir 2022 - 2023
    Istanbul, Etiler, Beşiktaş, Tr
    Launched new stores nationwide to expand into the U.S. market. Collaborated with the co-founder as a member of the global culture team to work with contacts in nine countries to develop the U.S. company culture.---Reduced the indirect procurement spend 60% by increasing oversight and overhauling the fulfillment center supply chain.---Enabled headquarters to secure and renegotiate the best pricing after giving the store managers more direct responsibility after implementing Order.co (previously, there was no budget and all activities were manual); headquarters then shifted to long-term strategy and building relationships. ---Saved more than $300K annually after reducing the warehouses from five to two locations by consolidating storage and adding inventory tracking.---Saved $260K annually by sourcing a new vendor for store bags and obtaining larger, higher-quality bags at 40% lower cost.---Provided career growth opportunities and improved employee relationships by building an interactive Q&A program that was launched across seven countries, including a platform for monthly interactions between store employees and U.S. headquarters.---Expedited project timelines and closings by building standard operating procedures (SOP) and frameworks for opening new stores using Asana and initiating weekly update meetings to foster collaboration.
  • One Corner, Formerly My Chicago Resource
    Operations Manager
    One Corner, Formerly My Chicago Resource 2021 - 2022
    Chicago, Il, Us
    ---Increased client retention and repeat business 32% while reducing marketing spend ~20% for a real estate company by tracking KPIs, streamlining SOPs, implementing new policies and custom software, leveraging vendor relationships, and adding quarterly client appreciation events.---Increased online presence 100% in less than six months by building a workflow for testimonial requests to boost inbound leads; increased online reviews 100% within one year.---Increased client retention 32% by implementing a new customer relationship management (CRM) system, building customizations with the vendor, and training agents on CRM use.---Increased efficiency 60%, enhanced team accountability, captured KPI, and improved the client experience by leveraging the CRM to improve metrics reporting and establish automated workflows.
  • Broad Shoulders Management, Inc.
    Portfolio Property Manager
    Broad Shoulders Management, Inc. 2020 - 2021
    Chicago, Il, Us
    Supervised 330 units across 15 locations; projects, accounts, finances, and vendors.
  • Bozzuto
    Sales & Marketing Manager
    Bozzuto 2019 - 2020
    Greenbelt, Md, Us
    Managed 470 units in five luxury high-rise buildings. ---Converted more prospects to sales ($2M) after establishing new processes to optimize productivity and customized the CRM system workflows. ---Achieved and sustained an excellent online reputation through exemplary customer service.
  • Baird & Warner
    Independent Realtor
    Baird & Warner 2015 - 2019
    Chicago, Il, Us
    Developed marketing and branding, created all SOPs, and established client base for independent real estate agent services. Transitioned quickly over 6 months from luxury property leasing to buying and selling homes, researched market trends and analyzed complex data sets to make data-driven presentations and drive swift client acquisition. Served as realtor and advisor, customizing deals to client needs and empowering buyers through real estate market education.➤ Achieved $2.5M sales volume in 1st year, reaching $3.75M+ in 2nd year, by delivering excellent customer service and building strong client relationships to generate referrals and repeat customers.➤ Averaged yearly individual sales volume of $6M and supported average yearly team volume of $17M.

Jessica Lang Education Details

  • Columbia College Chicago
    Columbia College Chicago
    Journalism

Frequently Asked Questions about Jessica Lang

What company does Jessica Lang work for?

Jessica Lang works for Exelon

What is Jessica Lang's role at the current company?

Jessica Lang's current role is Project & Program Leader | Technology Integration | Money Saving Initiatives | Creative Solutions | Employee Career Growth | Organizational Problem Solving | Accountability | Client Retention | Best Pricing.

What schools did Jessica Lang attend?

Jessica Lang attended Columbia College Chicago.

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