• Manage business-to-business collection portfolio for FCS core customers, approximately $10M in Accounts Receivables to assigned portfolio.• Contact customers for payment of past due invoices, ensure complete coverage of assigned portfolio each month, with appropriate documentation in CODA. Maintain accounts in compliance with established North America Collection processes.• Participate in customer visits off site.• Identifies and resolves disputed items or charges.• Special handling of invoices per customer request, including summary billings and posting of electronic invoices to customer websites.• Maintains accounts within established acceptable parameters for metrics on 90+ aging and compliance with payment terms.

National Account Billing SupervisorManaging a team of 18 including 2 senior team leads. Communicating and managing team pre-billing, billing and dispute resolution for National Accounts.