Jessica Leland Cass Email and Phone Number
Jessica Leland Cass work email
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Jessica Leland Cass personal email
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With 20+ years of customer service experience, I offer a diverse and unique perspective to every job that I hold. With a wide variety of industries and a plethora of social cultures, I have the ability to adapt to each unique situation that comes my way.As my life has changed drastically throughout my time in and out of the workforce, I have become adept at adapting to the needs of those around me and can respond quickly with compassion, empathy and enthusiasm. Working in a fast paced environment and being able to connect with a vast array of people is an ideal work environment for me. In addition to my customer service experience, I also bring a great skill set to your company through the many different phone, computer and software programs that I have used over the years. Each one has equipped me to be able to help your customers and their needs.As an oldest child of a large family, I was born a leader and in every job I have held, I have quickly accelerated into position of leadership and/or management. I held my first management position at 20 years of age and have continued to lead others, even in non-management roles. I have a great passion for seeing others succeed in their roles and grow as people.
Edify Marketing + Ops
View- Website:
- edifyothers.com
- Employees:
- 3
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Social Media ManagerEdify Marketing + OpsMcpherson, Ks, Us -
Project ManagerEdify Marketing + Ops Jun 2023 - Present -
Insurance Service Representative- IsrTravelers Dec 2022 - Jun 2023Remote -
Customer Service RepresentativeNewsmatics Nov 2022 - Dec 2022 -
Senior Manager Of Customer ExperienceCommtrex Nov 2021 - Nov 2022Remote -
Licensed Insurance AgentCoverance Insurance Solutions, Inc. Apr 2021 - Nov 2021Mcpherson, Kansas, United States-Provides service to clients’ changing insurance needs by selling life, health, and disability insurance.-Establishes productive working relationships with clients.-Develops base for long-term sources of clients.-Compiles lists of prospects.-Determines clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.-Ascertains clients’ long-term goals.-Develops a coordinated… Show more -Provides service to clients’ changing insurance needs by selling life, health, and disability insurance.-Establishes productive working relationships with clients.-Develops base for long-term sources of clients.-Compiles lists of prospects.-Determines clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.-Ascertains clients’ long-term goals.-Develops a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.-Obtains underwriting approval by completing application for coverage.-Completes coverage by delivering policy, planning future follow-up visits, and evaluations of needs.-Provides benefits by delivering policy proceeds and reassessing client needs.-Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.-Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. Show less -
Freelance AuthorInspired Creations By Jcass Apr 2019 - Nov 2021Mcpherson, Ks
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Customer Service RepresentativeSunflower Bank, National Association Feb 2020 - Apr 2021Mcpherson, Ks -
Independent Agent At AflacAflac Nov 2019 - Jan 2020Mcpherson, Ks -
ReceptionistElyria Christian School May 2018 - Nov 2019Mcpherson, Ks
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Associate Director Of Admission/Admissions CounselorCentral Christian College Of Kansas Dec 2015 - May 2018-Develops a profile of students attracted to the college by conducting research; interviewing applicants; designing questionnaires for current students; analyzing questionnaire results; conducting focus groups.-Evaluates recruitment techniques by determining the effectiveness of each recruitment technique used by admissions; discerning the appeal of admissions literature; defining the expectations of the college to be instilled in incoming students by the admissions staff.-Recruits… Show more -Develops a profile of students attracted to the college by conducting research; interviewing applicants; designing questionnaires for current students; analyzing questionnaire results; conducting focus groups.-Evaluates recruitment techniques by determining the effectiveness of each recruitment technique used by admissions; discerning the appeal of admissions literature; defining the expectations of the college to be instilled in incoming students by the admissions staff.-Recruits students by visiting high schools; attending college nights; visiting community colleges and technological institutions.-Welcomes prospective students by processing paperwork; interviewing applicants; arranging and conducting campus tours; conducting follow-up activities such as letter writing and phone-calling campaigns.-Maintains recruiting operations by following policies and procedures; reporting needed changes.-Completes projects by identifying and implementing new technology and resources; redesigning systems.-Improves quality results by studying, evaluating, and re-designing processes; implementing changes.-Avoids legal challenges by complying with legal requirements.-Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.-Enhances admissions department and university reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Show less -
Administrative AssistantGive Thanks Quilts Aug 2014 - Dec 2015I handled machine operational tasks and administrative duties as delegated by Management. Provided exceptional customer service to all customers. Operated large quilting machine, all aspects of computer and operational procedures. Work closely with management to offer exact specifications of products and services requested by each customer. Offered organizational ideas and helped to streamline business procedures to best utilize time and efficiency in the quilting process.
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SalesThirty One Gifts Feb 2014 - Mar 2015
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Customer Service RepFamily Video 2011 - 2013Handled store operational tasks and sales goals as delegated by Store Management. Provided exceptional customer service to all customers. Collected payment for rentals, helped customers find their selections, answered questions via face-to-face and on the phone. Established and maintained positive employee morale by working hard, displaying excellent organization skills and problem solving abilities, and treating all employees with respect. -
ServerChili'S Aug 2009 - Jul 2010Escorted customers to their table. Informed customers of daily specials. Informed patrons of menu items and answered all questions. Up-sold additional food and beverage products to patrons. Served ordered items to customers. Prepared hot, cold, and mixed drinks. Ensured customer satisfaction and took appropriate action to correct any complaints or requests. Prepared customer’s itemized bill. Received and processed payments. Worked with restaurant staff. Trained new restaurant employees on the… Show more Escorted customers to their table. Informed customers of daily specials. Informed patrons of menu items and answered all questions. Up-sold additional food and beverage products to patrons. Served ordered items to customers. Prepared hot, cold, and mixed drinks. Ensured customer satisfaction and took appropriate action to correct any complaints or requests. Prepared customer’s itemized bill. Received and processed payments. Worked with restaurant staff. Trained new restaurant employees on the restaurant's culture and practices. Compliance with all relevant health department rules and regulations. Show less
Jessica Leland Cass Skills
Jessica Leland Cass Education Details
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Organizational Leadership -
Completed 2 Yr Of Bachelors -
Marketing And Communication
Frequently Asked Questions about Jessica Leland Cass
What company does Jessica Leland Cass work for?
Jessica Leland Cass works for Edify Marketing + Ops
What is Jessica Leland Cass's role at the current company?
Jessica Leland Cass's current role is Social Media Manager.
What is Jessica Leland Cass's email address?
Jessica Leland Cass's email address is je****@****ian.edu
What schools did Jessica Leland Cass attend?
Jessica Leland Cass attended Central Christian College Of Kansas, Wichita State University, Butler Community College.
What are some of Jessica Leland Cass's interests?
Jessica Leland Cass has interest in Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Arts And Culture.
What skills is Jessica Leland Cass known for?
Jessica Leland Cass has skills like Customer Service, Customer Satisfaction, Sales, Leadership, Team Building, Cashiering, College Recruiting, Social Media.
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