Managed and executed complex ERP software Infor SunSystems’ functions in the Accounting module.Diagnosed and resolved over 30 clients’ questions and incidents on the use of ERP software (Infor SunSystems, Infor Q&A, Infor OS) including system variables, configuration & setup, permissions, and interoperability.Learned upcoming features on SunSystems and supported consultants with their work which improved productivity and efficiency by 30%.Collaborated with a team of 20+ consultants… Show more Managed and executed complex ERP software Infor SunSystems’ functions in the Accounting module.Diagnosed and resolved over 30 clients’ questions and incidents on the use of ERP software (Infor SunSystems, Infor Q&A, Infor OS) including system variables, configuration & setup, permissions, and interoperability.Learned upcoming features on SunSystems and supported consultants with their work which improved productivity and efficiency by 30%.Collaborated with a team of 20+ consultants to develop specialized solutions to complex IT problems for over 100+ clients.Analyzed and modified client reports using Microsoft SQL Management Studio and Excel for transportation billing pre-audit.Experience in setting up new users with system setup, app installation, and providing support. Show less

Diligently worked with a team of 30+ people in a fast-paced, high-volume retail, teamwork environment.Worked and communicated closely with 8+ managers to meet daily/monthly sales goals that exceeded other branches’ benchmarks by 10%.Provided inputs and ideas to co-workers to mitigate problems concerning employees and customers.Enhanced and maintained customer retention by displaying exceptional customer service skills that include recommending items based on customers’ needs and… Show more Diligently worked with a team of 30+ people in a fast-paced, high-volume retail, teamwork environment.Worked and communicated closely with 8+ managers to meet daily/monthly sales goals that exceeded other branches’ benchmarks by 10%.Provided inputs and ideas to co-workers to mitigate problems concerning employees and customers.Enhanced and maintained customer retention by displaying exceptional customer service skills that include recommending items based on customers’ needs and wants.Increased foot traffic by 20% by helping and collaborating with the team to maintain sales floor in excellent presentation. Show less

Filed, organized, and updated 80,000+ records of past and present students onsite and remotely.Created and maintained 100,000+ school records and information on Excel spreadsheets and Word documents.Developed and managed 30+ Word and Excel projects remotely geared toward easier accessibility and readability of school data and files.Managed inventory control of classroom and office supplies.Assisted 1,000+ walk-in students with inquiries regarding courses, deadlines, and faculty… Show more Filed, organized, and updated 80,000+ records of past and present students onsite and remotely.Created and maintained 100,000+ school records and information on Excel spreadsheets and Word documents.Developed and managed 30+ Word and Excel projects remotely geared toward easier accessibility and readability of school data and files.Managed inventory control of classroom and office supplies.Assisted 1,000+ walk-in students with inquiries regarding courses, deadlines, and faculty contact information. Show less

-Maintained exceptional customer service during high-volume, fast-paced operations.- Prepared food and ensured ingredients were fresh on an hourly basis. - Assisted with inventory control - Maintained knowledge of menu items, ingredients, and preparation techniques. - Managed currency and calculated the till at the end of the shift.

- Coordinated social media booths at various tournament events leading up to the Annual Rose Parade, televised nationwide and viewed by millions worldwide.- Guided and informed attendees about event specifics.- Assisted in social media engagement on Twitter and Instagram.- Ensured floats were in exceptional conditions for the public at the post-parade float viewing.