Jessica Poon Email & Phone Number

Kitchener, Ontario, Canada

Kitchener, Ontario, Canada

- Successfully employed QA and V&V strategies to execute, design and maintain complex tests at the GUI, functional and performance levels, ensuring the usability of implemented and regressed features for Test and Configuration hearing aid systems- Developed deep knowledge of hearing device fundamentals and product-to-consumer production processes, to gain a deeper understanding of my role within the medical device manufacturing space

- Employed by the University of Waterloo in partnership with Microsoft to participate in the WEA (Waterloo Experience Accelerate) program in the Microsoft Azure AI stream. I developed strong Microsoft Azure and AI skills through content provided by Microsoft, as well as the opportunity to work on a team-based project mentored and assessed by Microsoft staff, that allowed me to apply my design thinking and learned skills, to propose a healthcare solution- Effectively collaborated in a dynamic team, by utilizing virtual communication methods, to successfully design and present a solution for a Trusted AI Chatbot for Healthcare Guidance - Developed strong knowledge of Azure and AI fundamentals, by completing Microsoft online modules and exercises, to earn Microsoft Azure Fundamentals and Microsoft Azure AI Fundamentals certifications

Cambridge, Ontario, Canada

- Managed customer transactions, working with cash and debit/credit machines- Operated POS (Point of Service) systems and online orders from SkipTheDishes and UberEats- Resolved disputes in a calm, respectful manner resulting in customer and restaurant satisfaction - Trained incoming front-end staff- Performed tasks calmly and effectively under high-pressure situations

Kitchener, Ontario, Canada

- Led dry land ski conditioning and created exercises and active games in pre-season to prepare racers physically for the winter season - Devised and led lesson plans that incorporated developmental drills and techniques- Ensured a safe environment at all times - Created opportunities to learn and grow while maintaining a friendly, fun experience - Communicated with students, head coach, fellow coaches, resort administration, and parents/guardians

Cambridge, Ontario, Canada

- Successfully handled customer transactions, working with cash and debit/credit machines- Operated POS (Point of Service) systems- Maintained front-end cleanliness- Took and served customer orders in a polite and respectful manner- Operated online orders from SkipTheDishes and UberEats

Bachelor Of Applied Science In Biomedical Engineering, Biomedical/Medical Engineering

Entry-Level Downhill Ski Racing Coaching Training

Ontario Secondary School Diploma

Bronze Star, Bronze Medallion, Emergency First Aid And Cpr-B

Babysitter Training Course