Jessica Custer

Jessica Custer Email and Phone Number

Pricing Specialist, Account Services, Central Non-Profit Agency @ SourceAmerica
Jessica Custer's Location
Wauconda, Illinois, United States, United States
Jessica Custer's Contact Details

Jessica Custer work email

Jessica Custer personal email

n/a
About Jessica Custer

Jessica Custer is a Pricing Specialist, Account Services, Central Non-Profit Agency at SourceAmerica.

Jessica Custer's Current Company Details
SourceAmerica

Sourceamerica

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Pricing Specialist, Account Services, Central Non-Profit Agency
Jessica Custer Work Experience Details
  • Sourceamerica
    Pricing Specialist
    Sourceamerica Oct 2022 - Present
    Vienna, Virginia, Us
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  • Dovenmuehle Mortgage, Inc.
    Quality Liaison Supervisor
    Dovenmuehle Mortgage, Inc. Mar 2018 - Oct 2022
    Lake Zurich, Il, Us
    View
  • Acco Brands
    Quality Assurance Specialist
    Acco Brands Feb 2016 - Jul 2017
    Lake Zurich, Illinois, Us
    Created and implemented a quality assurance program to monitor, review and train call center representatives to ensure a standardized customer experience. Reviewed and evaluated direct to consumer contact via phone, chat and email. Lead a team of coaches and trainers to monitor, review and retrain call center representatives within the QA framework. Lead a Green Belt project to eliminate unnecessary backorders and inefficient shipping. Spearheaded company-wide (US business) campaign for workday simplification. Contributed articles for monthly company newsletter.
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  • Aon Hewitt
    Benefit Advisor, Medicare Expert, Enrollment Specialist
    Aon Hewitt Mar 2014 - Feb 2016
    London, Gb
    Medicare expert and consultant, helping retirees make the transition from employer group health plans into individual Medicare plans. Certified to enroll participants into all major insurance carriers for medical, prescription, dental and vision coverage. Acted as an advocate.
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  • Akoo International, Inc.
    Content Producer, Project Manager, Client Services Manager
    Akoo International, Inc. Apr 2006 - Feb 2012
    Us
    Began as an intern, copywriting, proofreading and research. Implemented and managed helpline. Became a project manager, leading projects within the creative department and creating content for marketing programming. Lead client service including developing customer profiles and preparing content by demographics. Coordinated ordering, shipment and delivery of printed marketing materials. Database management using Microsoft CRM and Sharepoint.
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  • Northern Illinois University
    Writing Intern - School Of Theater And Dance
    Northern Illinois University Jan 2006 - Jun 2006
    Dekalb, Il, Us
    Prepared Press Releases and Spring Season Programs for School Productions.
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Jessica Custer Education Details

  • Northern Illinois University
    Northern Illinois University
    General

Frequently Asked Questions about Jessica Custer

What company does Jessica Custer work for?

Jessica Custer works for Sourceamerica

What is Jessica Custer's role at the current company?

Jessica Custer's current role is Pricing Specialist, Account Services, Central Non-Profit Agency.

What is Jessica Custer's email address?

Jessica Custer's email address is je****@****nds.com

What schools did Jessica Custer attend?

Jessica Custer attended Northern Illinois University.

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