WTW (Willis Towers Watson) (NASDAQ: WLTW ) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has more than 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.Are you ready for a new challenge? Just browsing for a new opportunity? Even if you're just slightly curious, let's have a conversation to explore the fabulous opportunities that await you here at WTW!

• Assist in the development of a new structure within the firm designed to centralize relationships with all support functions, enhancing the efficiency of Partners and Managing Directors • Lead the office’s high school internship program matching students with supervisors for tasks and projects, developing long-term assignments, and implementing projects that allow interns to develop and provide positive impacts to the firm• Assist Senior Managers with onboarding new hires to the team and created a comprehensive manual with explicit descriptions and procedures, which has dramatically decreased the onboarding time for new hires in the role • Serve as an ambassador and representative of the firm by assisting new hires across the office in the onboarding process by developing procedures that have enabled employees from across the office to make important connections in a mostly virtual setting• Support financial services assurance team with HR and Deployment special projects which include client engagement team placements, mapping and forecasting that have improved client service relationships• Provide professional event planning services in the office and off-site which include working across multiple vendors and stakeholders to ensure successful events for clients and Partners

• Maximized Partner and Managing Directors work efficiency by effectively managing their communications and schedule to focus on client work• Collaborated closely with various HR Managers to ensure Partners, Managing Directors, and team members were fulfilling all people responsibilities including performance management meetings, talent management assessments, and department networking and development initiatives• Updated and analyzed Partner new business wins success ratios across various variables and prepared and tracked expense reports for in-depth analysis on client profitability• Served as department lead on new internal technology implementations, becoming a subject matter expert on Google technology tools, sales tracking software, and financial tools, then trained Partners and other team members on the various platforms.• Assisted in winning new business and retaining existing clients by enhancing client documents and presentations, coordinating client events, and ensuring team members were up-to-date on all the latest rules and regulations

• Conduct monthly calculations for personal lines commissions• Retrieve data to run expiration reports and lists for personal lines insurance• Set-up special pay plans and invoicing for various clients• Maintain filing information for all clients in a digital environment• Create and maintain data in various Microsoft Office programs• Fulfill daily office obligations and responsibilities which includes writing certificates of insurance, renewing licenses, maintaining a list of insurance company appointments and terminations and informing employees of any known procedural changes and/or issues• Set-up new insurance companies within the agency management software system; create agency and individual log-ons• Maintain and update employee human resource records and information; develop and follow through with human resource procedures for hire and leave; acquaint new employees with company policies and procedures• Update and maintain the company’s software, server and insurance platform; maintain and adhere to software and technology issues/updates; Research, implement and maintain the company’s website and develop tools to use and aid in current and future marketing materials • Address and resolve technological issues as they arise• Communicate knowledge of insurance subject matter to employees• Create job responsibilities for the receptionist to fulfill that co-align with the agency’s goals and missions, and fully support the employee infrastructure; Manage and lead the employee who is currently fulfilling the receptionist position, monitoring the employee’s progression and career development while job responsibilities are being fulfilled• Coordinate meetings and events throughout the year to support the growth of the company and its ever-changing needs; Organize presentations on an as-needed basis for the employee and clientele audience

• Designed and modified learning models to enhance student learning in an elementary setting, collaborating on assignments and projects to enhance knowledge in subject matter and ensure mastery for statewide testing• Provided dedicated support to students with specific learning disabilities in grades kindergarten through five and worked on long-term developmental learning plans which contributed to their successful integration within the classroom