Jessica De Champlain Email & Phone Number

Gatineau, QC, CA

Montreal, Quebec, Canada

• Increase hire count by sourcing, screening, interviewing, hiring, and increasing applicant pipeline.
• Maintain consistency with recruitment team by holding meetings and one-on-one mentorship calls.
• Delegate tasks to enhance efficiency, increase total hire count, and encourage consistency.
• Coordinate and find solutions with Director, hiring managers, and the Onboarding department during hiring season to increase team efforts and long-term applicant satisfaction.
• Fulfill weekly requisitions by focusing on weekly quotas, cross-coordinating with team and other departments, and consistently checking for updates on selected roles.
• Fill hiring needs for our Customer Service, Tech Support, Finance, and Corporate division.

Ottawa, Ontario, Canada

This Co-op consisted of doing intakes for the vulnerable population, specifically men and their children. Appointments were made over the phone, in person, and email. Ensured the confidentiality of clients and employees. Provided as many resources as possible, including locations of shelters and helplines. Documentation was filed and stored in a secure.

Gatineau, Quebec, Canada

• Summer role that consisted of interviewing, hiring, and training top talent for two locations.
• Improved functionality of team by encouraging leadership, open communication, and transparency.
• Increased total profit by promoting add-ons, new arrivals, and building strong relationships.
• Fulfilled managerial duties when management was absent.

Ottawa, Ontario, Canada

• Created an efficient team dynamic by attending weekly meetings, hands-on training, and revisions.
• Increased client satisfaction by using a personable approach while identifying issues and solutions.
• Accomplished clerical tasks in legal document sorting, filing, cheque handling, and resolved issues in the call centre.
• Responded to incoming calls and updated claimant information, status of application, and answered inquiries with accuracy and professionalism.

Ottawa, Ontario, Canada

• Achieved recruiting quotas by replenishing applicant pipeline whenever possible.
• Encouraged applicant traffic by creating interesting and engaging job ads on different platforms.
• Increased employee retention through one-on-one meetings and exit-interviews (feedback).
• Promoted organization through clerical duties- photocopying, building training binders, responding to interested applicants by email and telephone, and updating ATS and applicant files.
• Cross-communicated with owners to gain clarity on hiring needs, lines of business, and latest company updates.
• Preformed talent acquisition tasks such as sourcing, screening, resume reviewing, and cold-calling.

Ottawa, Ontario, Canada

• Peaked Bentley’s sales force by travelling to various locations and training new employees efficiently.
• Demonstrated flexibility and open-mindedness towards updated policies and new arrivals.
• Decreased theft at various locations by learning and educating new hires on loss prevention strategies.
• Participated in inventory, staff meetings, and offered extra help during the holidays and back to school.