Jessica Deckert Email & Phone Number

Sunnyvale, CA, US

San Francisco Bay Area

As librarian for hundreds of employees stationed across the globe, respond to wide-ranging staff information queries by creative use of Internet and online sources, such as ProQuest Dialog, Nexis Uni, Scifinder, and Web of Science. Assists users in troubleshooting technical issues encountered when accessing library services. Collaborates in maintaining.

San Francisco Bay Area

Acting branch manager for 2 library branches for 2 months, including managing a total staff of 24. Create information packet to use when a person or non-profit asks about partnering with the library, including questionnaire, interview questions, and a flow chart of steps. Member of Data Analysis Team which focused on collecting, reporting, and interpreting.

Produce reports and responses to inquiries for information associated with researching, analyzing, and evaluating information. Gather and analyze data to make decisions about library programming, staffing, outreach, and collection development. Taxonomist and digital asset management.

Big Bear Lake

Directed operations, staff, volunteers, facilities and assets for 8,500 sf library branch. Managed major clean up and repair of a water leak in the library. Gathered and analyzed library statistics to make decisions about programming, staffing, volunteer services, outreach, and collection development. Worked with the Friends of the Library, Literacy.

San Mateo, CA

Managed processes for national firm with over 1,500 employees. Partnered closely with supervisors and managers to create tools and processes including specialized spreadsheets to distribute work and manage projects, and analyzed results. Conducted meetings on special projects and to establish protocols for a new position and new processes for Reassignment.

Provide reference service and instruction on the use of print and electronic resources to library patrons. Talked with patrons to ensure the diverse library needs of the community were being met, and discussed their wants with the librarian to improve service.

Performed reader's advisory when asked for recommendations. Taught beginning nook classes and was always available for one-on-one assistance with the hardware and website.

Supervised 12 student assistants and worked closely with manager to decide day to day duties for department.Worked on special projects while library was under construction to ensure library service was uninterrupted.Processed collection materials for storage off-site as well as for retrieval from Library Retrieval System.

Master Of Library & Information Science (Mlis)

Bachelor Of Arts (Ba), English Language And Literature/Creative Writing