Jessica Staley Email and Phone Number
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➡️ Product Management Executive focused on strategic problem-solving, launching new solutions & processes, managing change, and fueling portfolio growth. ✓ Experience turning blue sky ideas into innovative new solutions delivered to market (0->1)✓ Grew B2B products to serve millions of concurrent global users through market expansion✓ Built several new product teams with a focus on mentoring and accountability✓ Scaled teams & processes, as part of both a start-up, and a Fortune 500✓ Worldwide public speaker (moderator, presentations & keynotes)✓ Highly valued executive consensus-builder and friction-buster in complex, matrixed business environments✓ Over 10 years leadership experience directly shaping SAP Concur's journey as a market leader, innovator, and integrated solution provider➡️ Who I am:✓ Dedicated to humanizing work, through intelligent technology solutions that let people spend more time on the things that really matter. ✓ Passionate about evidence-based decision making.✓ Self-Improvement? Love it. Incorporating feedback and continued learning is the path to growth.✓ My superpowers are listening for insights, delivering compelling narratives, pragmatic action, and tenacity.I love hearing new perspectives. Interested in talking about industry trends, social corporate responsibility, or even parkour? Don't hesitate to reach out.Specialties: Product Management | Strategic Planning | Team Leadership | Research and Analysis | Analyst Relations | Public Speaking | Communications | Client Satisfaction & Adoption | Accounts Payable & Invoice Management | Small-Mid Sized Business Acumen
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Vice President, Isbn Product SuccessSap Oct 2022 - PresentWalldorf, Bw, De✓ Created Alignment Framework across 4 lines of business, identifying product enhancements to reduce support costs by 10% ✓ Established new customer-centric usage KPI Frameworks, to better drive 'active adoption' and reduce shelfware by 10% ✓ Drove Customer Incident Retrospectives, establishing governance of cross-functional improvements across 4 SAP board areas
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Vice President Of Product StrategySap Concur Jun 2019 - Sep 2022Bellevue, Wa, Us★ Industry-leading Spend Management solution, serving 40k customers across 20 countries delivering $2B in annual revenue ★✓ Promoted to own the end-to-end product strategy for suite of 6 core solutions areas comprising $1B in revenue, including expense & invoice management, document capture, audit, payments, and globalization.✓ Supervised 8 global strategists in US/EMEA; hands-on coaching investment contributed to 3 promotions. Employed remote-work optimized processes for 1-1s, quarterly goal setting, and team ideation projects.✓ Directed strategy team to develop 6 major business cases with OKRs (including unified payments, global regulatory compliance, & Amazon Business partnership) receiving positive C-Suite & Board feedback.✓ Launched an AI-driven embedded audit solution, enabling 100% expense report coverage; within the first year, scaled to 800 customers and $7M ARR✓ Established annual planning prioritization, roadmap communication, and business case development, leading product health analysis to better target resourcing and disinvestment decisions.✓ Formulated a 3-year strategy leveraging AI benchmarks to increase effective spending decisions, by leading a research campaign (UX mock-ups & 40+ customer research sessions) and analyzing location data from 1M+ users. -
Vice President Of Product ManagementSap Concur Jan 2018 - May 2019Bellevue, Wa, Us✓ Grew Invoice solution customer base from 1k to 4K+, with $107M annual revenue, by providing sales teams with data-driven ideal target customer profiles, which improved close rates 20%.✓ Managed 8 product managers, receiving excellent (95%) “leadership trust” survey scores. ✓ Launched and drove GTM plan for inaugural Budget offering, which provides easy mobile visibility to drive accountability through effective spending decisions. ✓ Strengthened C-Suite product health reviews, by adding transparent adoption, engagement and retention KPIs, and providing 5 accelerate/dis-invest product recommendations.
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Senior Director Product ManagementSap Concur Apr 2016 - Dec 2017Bellevue, Wa, Us✓ Accelerated Invoice solution by expanding globally to 7 countries, leading to 4x revenue growth through 75% YoY ARR increase. ✓ Conceived and led an offer simplification product strategy, by better aligning sales, services & product financial incentives, leading to increases of 25% customer retention & 15% cross selling opportunities, with new client acquisition costs reduced 20%.✓ Collaborated with industry analysts on articulating SMB business drivers and core value propositions through 2 white papers and 2 webinar series.✓ Awarded SAP Catalyst status 2 years in a row (program for emerging leaders open to top-rated 10% of talent); and hired and trained team of 5 direct reports.✓ Accelerated initiative to digitize the SMB market trial/buy/onboard journey, by using insights from segmented user data to introduce self-serve setup, ultimately reducing onboarding duration by 50% and services HC costs 20%.✓ Conceived of a major solution re-design, to modernize UX, improve satisfaction & performance, leading to increased product NPS 3 years in a row.
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Director Product ManagementSap Concur Oct 2013 - Apr 2016Bellevue, Wa, Us✓ Acted as startup owner for new Accounts Payable (Invoice) solution, driving all design, release, readiness, and providing roadmap, strategy, and communication updates to executive team.✓ Executed requirements elicitation sessions with 125+ customers, creating use cases & functionality mock-ups; nurtured 11 key early adopter accounts into references through site visits. ✓ Grew Invoice from 5 to 500 customers, expanding offering with pay, OCR, and analytics features, by aligning 45 resources across 5 product teams, and driving Amex Card partner solution. ✓ Developed services and technology partnerships (BEW and Brainware) to provide OCR-driven outsourced capture service, leading customer transition to a paperless process and driving efficiency gains of 10-40%.✓ Presented at 12 industry conferences (IAPP and TAPN) and webinars on Accounts Payables best-practices topics.✓ Facilitated productive interaction between customers, development and QA teams throughout the SDLC, resulting in a 92% use case validation rate.
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Principal Product ManagerConcur Technologies 2009 - 2013Bellevue, Wa, Us
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Program ManagerConcur Technologies 2000 - 2008
Jessica Staley Skills
Jessica Staley Education Details
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Depauw UniversitySumma Cum Laude
Frequently Asked Questions about Jessica Staley
What company does Jessica Staley work for?
Jessica Staley works for Sap
What is Jessica Staley's role at the current company?
Jessica Staley's current role is Product Management Executive | Combining Data Insights and Strategy to drive Innovation and Customer Success.
What is Jessica Staley's email address?
Jessica Staley's email address is je****@****sap.com
What is Jessica Staley's direct phone number?
Jessica Staley's direct phone number is (201)-934*****
What schools did Jessica Staley attend?
Jessica Staley attended Depauw University.
What skills is Jessica Staley known for?
Jessica Staley has skills like Cloud Computing, Saas, Enterprise Software, Salesforce.com, Product Management, Software As A Service, Cross Functional Team Leadership, Solution Selling, Strategy, Business Intelligence, Lead Generation, Product Planning.
Who are Jessica Staley's colleagues?
Jessica Staley's colleagues are Ira Uhlemann, Gabriel Mazor, Sérgio Santos, Ricky Almojuela, Elisa Giulianelli, Atacan Muftuoglu, Imene Y..
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