Jessica E. Zigelstein Email & Phone Number

St. Louis, MO, US

London, GB

Provided hands‐on C‐level support to the regional President, including organizing and managing calendars, meetings, domestic and international travel arrangements, and executive communications. Handled sensitive information with the upmost discretion. Oversaw expense reporting and performed reconciliations for charges generated from the company credit.

Deer Park, New York, US

• Worked as an Account Manager at Mason Technologies, Inc., where I oversaw account and project management with full P&L accountability for all assigned projects. I ensured the cost-effective and timely completion of.
• I consistently met project completion goals within the designated timeline and cost allocation through strong time management, organizational, and collaboration skills.
• I achieved a significant reduction in project completion time by setting weekly goals, generating weekly reports, and reporting the percentage of completion to keep all parties informed.
• I served as a liaison between clients, management, warehouse and dispatch teams, technicians, and partners during all phases of each project to ensure the delivery of excellent client service.
• I maintained all active service agreements to track the percentage utilization of each and updated expiring agreements within 60 days of the renewal.
• I successfully managed and completed over 100 projects simultaneously through effective planning and management.

New Hyde Park, New York, US

• In this capacity, I performed a wide range of administrative and secretarial tasks, such as executive leadership support, complex calendar management, expense invoice processing, and communication/correspondence.
• I organized and coordinated several small to large-scale corporate and fundraising events by managing promotions, client and donor communications, budgets, and resource planning, raising up to $1M from a single event.
• I contributed to the seamless and smooth success of these important events by preparing and sending guest emails while maintaining maximum accuracy and attention to detail.
• I facilitated the successful execution of cross-functional initiatives by serving as a liaison between internal and external stakeholders.
• I conducted 100+ thank you calls to donors per week.

• While working as an Executive Assistant, I provided hands-on C-level support to President, CEO, COO, Chairman, and AVP, including organizing and managing calendars, meetings, travel arrangements, and executive.
• I performed a wide range of HR administrative activities, including new employee onboarding, Workers’ Compensation claims handling, and training materials development.
• I contributed to redefining corporate goals by performing financial and business analyses and recommending innovative solutions for improvement.
• I maintained active vendor files of quarterly certificates to ensure compliance with active job sites.
• I saved 5% on average on office supplies through bulk ordering and competitor matching of online pricing.

• In this capacity, I developed and implemented effective marketing strategies and content to attract potential customers. I managed social media posting and client communication. I handled web-based and phone.
• I created monthly email campaigns that resulted in 20%, on average, of annual revenue from all new reservations.
• I drove business growth and revenue increase by maintaining up-to-date website and all online listings.
• I wrote up the reservation form, receipt form, and voucher for all new guest check-in, generating those out of Microsoft Access.

• Arranged and coordinated patient appointments
• Responsible for answering incoming calls, greeting patients and resolving issues
• Liaison between the office and insurance company (e.g. processed all insurance related claims)
• Gathered patient information as well as maintained and organized filing system
• Conducted sales outreach via telemarketing calls and online advertising

• Worked as a member of a co-operative team to provide an appropriate educational program for children between the ages of fifteen months to five years
• Assisted with billing and administrative operations
• Provided a healthy, safe, clean, and welcoming environment for children and staff
• Prepared play and learning materials and set up the children's environment