Jessica Easson Email & Phone Number

Haldimand County, Ontario, Canada

Cayuga, Ontario, Canada

Analyzing local and provincial policies to review applications and write reports for the Committee of Adjustment.Organize pre-consultation meetings to begin the development process by understanding stakeholder needs.Aided in the launch of an initiative to assign addresses to vacant parcels and established operational procedures.Created tracking spreadsheets to monitor projects and establish measurable metrics.

Cayuga

Worked one on one with small local businesses to help them increase their online presence.Taught businesses how to set up Google my Business profiles, update their website, optimize social media channels, email marketing, etc.Engaged with small businesses owners to help develop customized creative online engagement strategies.Aided businesses in applying for the Digital Transformation Grant and assisted in developing grant plans.Organized and facilitated webinars to train local business owners on specific tools and concepts.

Kitchener, Canada Area

Assisted in user research and interviews for customer centric design, building personas and journey maps for business cases and building empathy.Developed problem solving abilities through triaging problems that members and internal clients were having.Supported Product owners in quality assurance, requirement building, and prioritization of issues while considering multiple stakeholders’ priorities.

Toronto

Established a formalized procedural plan and communications strategy for CIBC’s pilot testing platform.Took initiative to research and analyze Google Analytics for the new pilot testing platform website.Practiced the Agile methodology while assisting in the delivery of digital products from strategy to completion by coordinating with stakeholders on requirements, gaining project management skills.Coordinated with vendor and internal teams to organize Jira and Confluence training for over 200 employees.Worked with fellow co-op students during a case competition, ultimately recommending a solution to solve a current challenge and presented the business plan to a panel of bank executives.

Burlington

Planned and instructed a team building activity tailored to the company.Assisted in developing a presentation to be used by the Sales Team which encouraged clients to enrich their programs.Created an Excel template to be used by employees to make the annual pricing update be more efficient.Reviewed client pricing and updated client programs using a variety of computer programs including SAP, eClientlink, Salesforce, Configurator and NTP.Worked with the Client Experience team to investigate returns and ensure recipients received awards.Assisted in the launch of a large clients’ program, practicing quality assurance and organized a way to track custom icon orders.

Mississauga

Issued purchase orders on behalf of the AV department involving a high degree of attention to detail, to ensure all the correct part numbers and quantities were ordered and confirmed.Communicated with suppliers and clients in person and over the phone to address their needs and connect them to the appropriate personnel.Enhanced problem-solving skills, tracking orders and parts needed for projects and also acted proactively, contacting vendors, to ensure products were delivered on time which saved time for staff when solving other client issues.Maintained and updated marketing contacts, website, brochures, and put together packages for trade shows.Assisted accounting with cheque runs, coding invoices, and filing reports.Worked with Human Resources on Health and Safety, put together training packages for new employees.

Cayuga, Ontario

Answered and assisted tourists in Haldimand County to make them feel welcome and enhance their visit.Researched and kept up to date on events in the area to promote and recommend to visitors.Analyzed and collected data on where visitors were from and observed periods of higher traffic.

Post Graduate Certificate, Analytics For Business Decision Making

Gaining practical skills for data analysis and theoretical background for data management Using data to tell a story, helping to better.

Bachelor Of Business Administration (Bba), Concentration In Marketing

Activities and Societies: Headstart Ambassador – Provided individual assistance to incoming students selecting or registering for courses.