Jessica E. Toddy Email & Phone Number

Capitalize on the opportunity to lead forward-thinking customer service initiatives within this quality-focused business operations, including continually finding solutions to maximize company productivity and efficiency.Key Accomplishments:• Proactively respond to and resolve customer concerns via in-depth product knowledge.

Managed full-cycle loan processes, including approving loans, setting up payment plans, and submitting accounts to collections as required. Led targeted accounts payable / receivable, payroll, inventory control, and supplies ordering.Cost-effectively selected a new student management system for use in managing student account balances, as well as grades and timeclocks. Directed all employee training on use of the new system, as well as seamless implementation.Handled collections, direct payments, and bank deposits. Coordinated website updates and worked with top teams on web design and template development. Supported accountant with company’s tax preparation.Key Accomplishments:• Continually adhered to critical regulatory agency requirements.• Played a vital role in supporting school’s budgeting and forecasting efforts.• Prepared school for NACCAS certification to allow students to receive financial aid.• Managed $1+ million in loans and payment plans approved, as well as in-house cash payment plans.

Leveraged broad scope of companywide knowledge and customer service talents toward driving solutions-oriented communications to effectively align with individualized needs and operational goals and objectives.Key Accomplishments:• Supported efficient customer billing and shipping initiatives to achieve results.

Generated lucrative new accounts via targeted cold calling, relationship building, and referrals. Drafted and presented client bids and proposals. Negotiated key contracts. Served as Safety Committee Member.Key Accomplishments:• Built and sustained highly productive relationships among 70+client accounts.• Recognized as a “go-to” ambassador to North Clackamas Chamber of Commerce.

Demonstrated skill to optimizing administrative operations within a time-sensitive environment, including creating key invoices and production orders. Handled billing. Troubleshot all hardware and software issues.Key Accomplishments:• Tracked high-volume production and / or shipping, and cost-effectively ordered office supplies.

Bachelor Of Science In Accounting & Finance (Summa Cum Laude), 3.896

Associate Of Science In Business, Accounting & Finance

Undergraduate International Business Studies