Jessica Fitzpatrick Email and Phone Number

Scheduling appointments based on client requests and therapist availabilitiesHandling confidential and sensitive informationFollow up on treatments, re-bookings, referrals, and reviews

*Assist customers with purchases, check-out, and returns*Ability to interact with customers by using problem solving skills and good judgment to make quick decisions or settle arguments between customers and employees*Trained in the cash office as well as computer systems (Workbrain, Kronos, Oracle)*Collaborate with managers and department coordinators for feature selection and product placement*Assisted in back room with product shipment retrieval, product preparation, and placement onto storeroom floor*Focus on recovery of the store throughout the day and closing shifts*In charge of completing store audits as well as acting as manager on duty when opening and closing the store*In charge of organization and filing of personnel files, paperwork, and daily computer tasks*Complete employee scheduling and hiring process, orientation and training of new employees

Riderflex is a million-dollar Recruiting & Consulting Firm with an excellent track record, based in the greater Denver area.Riderflex focuses on your company’s culture to match candidate personalities that fit. Supporting All Industries and All Functions Nationwide, candidates presented are fully approved by C-Level Executives using video interviews.Clients served through Riderflex:Arryved - A POS for the Craft Industry; https://www.arryved.com/Classic Brands - The Leader in Wild Bird Feeding; https://classicbrands.net/PursueCare - Addiction Treatment, Multiple Positions; https://www.pursuecare.com/Trueface - Facial Recognition; https://www.trueface.ai/Vaso Group - eCommerce Marketing, Multiple positions; https://www.vasogroup.com/Chevron Federal Credit Union - https://www.chevronfcu.org/NBI (National Business Investigations) - Investigative Services; https://investigations-nbi.com/Hidrate Spark - Smart Water Bottle Company, https://hidratespark.com/

*Implemented district wide improvements in processes and organizational effectiveness*Incorporating creative leadership skills to achieve business objectives*Extensive background in employee recruitment and retention, orientation and on-boarding, staff development, conflict resolution, HR record management*Led an engaged team to deliver world class customer service at all times *Trained in the moment and led by example to ensure a solid example was set*Ensured all employee files were complete, organized, and stored properly and within company guidelines*Actively recruited and hired employees with strong bench strength *Worked diligently to create an open door policy which led to a strong decrease in voluntary attrition *Advised fellow managers on organizational policy matters and recommended needed changes *Directed personnel, training, and employee relations activities *Served as liaison between upper management and employees by handling questions, resolving issues, and fostering a positive environment

*Assist customers with purchases, check-out, and returns*Ability to interact with customers by using problem solving skills and good judgment to make quick decisions or settle arguments between customers and employees*Trained in the cash office as well as computer systems (Workbrain, Kronos, Oracle)*Collaborate with managers and department coordinators for feature selection and product placement*Assisted in back room with product shipment retrieval, product preparation, and placement onto storeroom floor*Focus on recovery of the store throughout the day and closing shifts*In charge of completing store audits as well as acting as manager on duty when opening and closing the store*In charge of organization and filing of personnel files, paperwork, and daily computer tasks*Complete employee scheduling and hiring process, orientation and training of new employees

*Tasked with the proper handling of confidential and personal information required for background investigations (required top secret clearance)*Performed education, employment, military, and bankruptcy verifications as a means to complete the necessary reports accurately and within the predetermined deadline*Reviewed incoming case work while also analyzing final reports for any errors, discrepancies, or omissions *Collaborated with other teams to ensure timely and accurate reports were completed*Employee recruitment and training

*Client intake and evaluations for drug and alcohol related charges as well as individual/family therapy and anger managementProvided outstanding customer service while greeting clients, handling questions, and administering tests*Diligently oversaw all client files to ensure accuracy and confidentiality*Partnered with outside agencies and parole officers to help client complete treatments according to predetermined steps*Formed treatement plans with therapists and other office staff to ensure consistancy

*24 hours of specialized training in domestic violence advocacy*Supervised and worked with children of domestic violence

*Work with traumatized children in a residential setting*Plan activities and daily routines for a safe and consistent environment*Communicate and work with other staff*De-escalate children, redirect emotional behavior *Therapeutic Crisis Intervention Training

*Worked with disabled children while they rode horses for therapeutic benefits*Retrieved, prepared, and lead horses during sessions*Maintained concentration on the horse as well as the child riding*Install confidence in child by teaching the child what to do then letting them try on their own