Jessica Glenn Email and Phone Number

Currently support and manage the administrative expenses in the Medicaid organization.I oversee 12 areas within the GBD Medicaid business, with a primary focus on direct admin expenses, but have responsibility for owning and explaining admin in total, which is direct and indirect (allocated admin).

•Responsible for Medicaid premium optimization across 9 States in Eastern U.S., finding opportunities to grow top line by targeted percentage set within each State•Responsible for building efficient processes to reconcile payment (820) to enrollment (834) files •Complete ownership and management of SG&A expense for all local cost centers and regional cost centers: monitoring monthly actuals to budget and explaining variances to Finance RVP; updating allocation percentages and Q.I. monthly, working with HR on funded/unfunded positions to keep at Plan targets for the year•Drives consistent change to month-end close activities to be similar across each State (i.e Large Case Report, OKL Reporting, monitoring claims inventory, monitoring claim payment levels, medical auth trends to note) to help keep financial results close to budget targets set per month

•Forecast 4+8 and 8+4 budgets; membership, top-line premium, medical and pharmacy trends, claims payments trends, operational/processing reporting and trends and SG&A•Manage value-added providers financials monthly•Implemented and monitored Plan membership reporting, identifying key trends and outliers•Analyze Financial Budget and Profit & Loss statements to recommend and present profit-saving strategies •Responsible for evaluating Risk Adjustment Factor (RAF) quarterly and sizing impact to revenue•Responsible for evaluating and implementing the Medicaid Provider Incentive Program (MPIP) across various departments; monitored incremental expense to program per quarter•Analyze and reconcile Achieved Savings Rebate (ASR) with accounting and actuary teams to match P/L statements •Monitor monthly financial trends for all active contracts to ensure profit goals are met•Manage finance/accounting team providing education and cross-training support

• Determined financial budget and profit & loss statements for the company for the 2012 and 2013 fiscal year and presented to CEO• Responsible for all accounts payable; Reviews posting issues and resolves errors• Compare accounting system outputs with daily input verifying for accuracy and resolves discrepancies• Reconcile all corporate accounts against general ledger after month’s closing per CFO; if necessary, find and correct accounting errors• Work with CFO assisting in monthly, quarterly and year-end closing ensuring all accounts payable are accounted for and accurate• Analyze monthly balance sheets and profit and loss statements, reporting trends and outliers to CEO, CFO and President• Assist in preparation of financial and operating reports including trial balances, adjustments and closing entries• Monitor monthly financial trends for all active contracts to ensure BITS profit goals are met• Support the company's efforts to comply with the requirements of Sarbanes Oxley• Test and document internal controls making sure we are compliant legally and fiscally• Assist in the documentation of simple accounting projects under direct supervision and as solo projects• Maintain records of routine accounting transactions

• Calculated bi-weekly payroll for therapists, including over 30 different payroll plans• Calculated billing reports to monitor each clinic’s financial performance; presented to CEO, CFO and President each month while explaining significant shifts and trends • Maximized therapists’ revenues by assigning them to facilities with therapy needs that would provide sufficient billable hours to meet their stated income goals• Researched, compared functionality and prices, held management meetings to determine internal needs, performed cost-benefit analysis and negotiated final price and terms for new electronic medical record (EMR) software that streamlined billing, therapy documentation and scheduling; resulting in 50% reduction in invoice turnaround • Tailored scheduling and billing inputs arriving in various formats from different clients to fit into BITS EMR software