Jessica Arnold Email & Phone Number

Linthicum Heights, Maryland, United States

- Created and drove talent acquisition and job placement strategies to attract diverse candidates- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent- Conducted compensation conversations with Human Resources and hiring managers to foster internal and external equity- Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market- Optimized sourcing networks and used proactive methods to direct source candidates- Analyzed recruiting metrics to share reports and recommendations with stakeholders- Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for the company- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress- Promoted to HR Director within 4 months

- Implemented HRIS adoption for all 9 stores- Key role in creating the culture statement and supporting documents for 9 stores- Responsible for P&L, Hiring, and Coaching for 3 locations- Worked with General Managers to project hiring needs, develop the hiring process for each store through the General Manager- Coached and developed General Managers to handle Employee Relations based on Human Resources best practice

Bowie, Maryland

- Led team of 90 employees, overseeing hiring, training, and professional growth of employees- Increased Operating Profit +6.44% in 2020 with combination of Corporate incentives and cost cutting strategies- Reduced turnover 0.5% in 2020, despite effects of COVID-19, through effective hiring, recruiting, and employee engagement systems- Increased sales 13.3% in 2020 through effective hiring, training, and development of employees to focus on digital channels of business- Devised hiring and recruitment policies- Analyzed compensation and benefits policies to develop modifications and establish competitive programs, leading to increased retention- Projected hiring needs and devised strategies to meet targets- Executed integrated recruiting campaign across multiple media channels- Conducted ongoing research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements- Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.

Largo, Maryland

- Responsible for hiring, scheduling, training, and culture for 175 employees- Developed succession plan for 13 team leaders, assisted peer executives with development planning for their team leaders- Increased team leader engagement +25% compared to LY on measured survey, increased store team engagement +4% compared to LY on measured survey- Met payroll plan vs. Scheduled goal for 2016; continued meeting payroll vs. Scheduled goal for 2017- Achieved 175% of donation dollar goal for company wide donation campaign 2017- Reduced labor law compliance violations 50% from 2016 to 2017- Created and maintained strong employee recognition program- Leader on Duty shifts requiring managing entire store

Annapolis, Maryland

- Assistant manager to the Store Team Leader- Responsible for $30 million/year apparel department, met the goal of increased sales in A&A 1.9% to LY- Selected, trained, and developed multiple direct reports to promotion- Led staff of 40 sales associates and 3 team leaders- Leader on Duty shifts requiring overseeing management of the whole store- Promoted to Human Resources within 15 months