o Collaborate with a set of 80 customers creating goals to drive their application security programs to successo Generate outcome driven tasks to give ownership of AppSec program to customers in order to hold them accountableo Advise on best practices and act as an internal advocate to provide customers with outcomes aligning to their goalso Create and deliver reporting metrics to C-level executives to show progress against goalso Act as a product SME to support and mentor internal team members o Work cross-functionally with operations, sales, and engineering to improve best practices for Veracode CSMso Partner with renewals team to reach 84% ATR and sales to drive expansion opportunitieso Actively participate in internal enablement opportunities to improve knowledge and skillset as a CSMo Enable and guide development teams to leverage SDLC integrations to improve efficiency of security scanning

o Managing relationship with 450+ customers to ensure maximum success and value of Veracode programo Host kickoff calls for new customers introducing them to application security best practices, the Veracode platform and integration capabilitieso Work with security and developments teams to structure goals and path forward to accomplish securing applications to help identify ROIo Answering and coordinating answers to all questions from customers including first level troubleshootingo Work cross-functionally with Sales, Support, Account Management and Security Consultants to improve customer experience, drive expansion and support renewalso Developing process to support scaling customer success across large pool of customers

o Work with Senior Program Managers and customers to establish an enterprise-wide Application Risk Management Programo Assist with strategy and own delivery on a rollout/usage plan as well as a strategy on integrated security into customer process.o Provide active outreach and response to our customers' day-to-day needs.o Coordinate internal resources that interact with your customers.o Creating Custom Analytics Reports

o Winner of Direct Placement submittal contest month of December for East Coasto Full sales cycle experience which includes: target identification, securing and managing client meetings, listening and understanding client needs, addressing client concerns/objections, managing Subject Matter Experts in defining opportunities, proposing solutions, negotiating, contract review and closing the deal.o Develop and maintain productive relationships with key target accountso Document daily sales activity and progress in the CRM toolo Exceeding required Sales Activity Metrics on a weekly and monthly basiso Exceeding required Financial Quotas on a weekly and monthly basis.

• Managed overall branch operations, overseeing team of 6, while developing the overall operational strategy and maintenance of the Branch operational plan• Managed performance of Branch employees by proactively seeking process of improvement to ensure high quality customer service • Winner of six customer service trophies in a row• Ensured the branch complies with company/group policies, procedures, rules and regulations and all applicable laws• Established overall training and development strategy for Branch employees by being a mentor, training, coaching, evaluating and developing staff• Conducted the recruitment, interviewing and hiring of branch employees• Developed and planned overall sales and marketing strategy for the Branch to increase and improve business • Consistently top 10 in region throughout career for personal sales, last tracked at #6• Assessed and analyzed competitive environment and provided appropriate reports and recommendations• Averaged fleet increase by 21% over LY and gained several medium accounts from competitors increasing profits• Managed branch receivables, including negotiating payment plans, collecting difficult accounts receivables, preparing write-offs for uncollectible accounts, and recommending accounts for referral to collection • Consistently top 3 year over year for best cost control in the region of 33• Reviewed and analyzed reports, financial statements and billing• Developed overall fleet strategy for Branch by consistently forecasting