Jessica Hack Email & Phone Number

Milwaukee, Wi, Us

Greater Milwaukee

Smarter solutions for supplier diversity, sustainability and ESG!We believe that when supplier diversity and sustainability are treated as a priority instead of an add-on, we can build stronger businesses that better serve their communities and the planet.

United States

HireVue acquired Modern Hire in 2023.

Modern Hire is the new name for the merger between Montage and Shaker International. We've created an all-in-one SaaS solution that enables you to continuously improve hiring results through more personalized, data-driven experiences for candidates, recruiters, and hiring managers.

Waterford, Wi

• Selected to transition 126 of Runzheimer’s top enterprise Insight’s clients, representing $14.4M in annual revenue in a 9-month period.• Managed Insights team members while simultaneously focusing on learning the Motus platform, organizing transition project details and implementing them by the go-live date. • Lead 2 Transition Specialist/Insights Client Specialists through the Motus transition period/process including training, coaching and delegating responsibilities.

• Assembled and developed a team of 16 Client Specialist, responsible for servicing 254 clients and $30M in annual revenue. • Led in terms of strategic consulting, working to obtain an in-depth knowledge of the client’s objectives, plans, policies and services to create and present customized solutions in line with defined needs.• Provided expert-level counsel and advice to the customer base regarding program options, the financial impact and industry standards. • Delivered comprehensive sales team support regarding the renewal of all Runzheimer products and services. • Developed an understanding of customer program structure and the customer’s use of the company’s data and services.• Created and delivered customer training on the use of the company’s services to improve their client’s overall satisfaction.Notable achievements while in the position included:- Reviewed all client feedback which continually improved all existing processes and increased efficiency and effectiveness. - Achieved an NPS score of 82 in comparison to the industry benchmark of 31.

Waterford, Wi

• Built and maintained strong, long-term relationships with federal government clients, utilizing strong communication skills and company knowledge to answer questions around company products, projects, services and deliverables. • Maintained open lines of communication with both internal and external clients from project inception through the delivery of project deliverables to ensure strict adherence to project, quality and administrative requirements. • Managed all aspects of projects in a manner that supports in-time, within budget delivery of deliverables to the satisfaction of the clients. • Added value by effectively and efficiently transforming data into usable, client-ready information. • Designed, developed and implemented new systems as needed to ensure fulfillment of strict project requirements and work to improv all existing project-related processes to increase overall efficiency and effectiveness.• Led request for proposal (RFP) response teams in proposal development and support other government project leaders with ad hoc projects and tasks. • Worked to create efficiencies and to automate manual processes for other departments.

Milwaukee, Wi

• Maintained open lines of communication with clients from project inception through the delivery of project deliverables regarding status, risks and milestones while managing projects for national and international clients. • Developed and reviewed questionnaires, analyzed data using highly effective statistical techniques and wrote detailed summary reports on analyzed research findings. • Conducted in-depth interviews on new product concepts and coordinated the set-up of focus groups. • Managed all aspects of multiple projects simultaneously, prioritizing workloads, working to keep the projects on budget and ensuring strict project deadlines were met.