Jessica Higgins Email and Phone Number

Member of the Chief of Staff team supporting the Chief People Officer and her executive leadership team. This includes strategy and planning activities, transformation initiatives, business analysis, people initiatives, leadership meetings and off-sites, org design, workforce transformation, SLT and Board materials, all hands events, M&A, enterprise people strategy development as well as special projects and cross-functional initiatives. Sr Executive Strategy and Planning Manager - 3/23 to PresentSr Consultant, HR Strategy - 1/20 to 2/23 Business Operations Manager - 7/18 to 12/19

Provided business operations management and analysis for the Senior Vice President of sales for North America including strategy planning, financial analysis, communications, assessing and implement new standard operating procedures, preparing PPTs and driving process improvement resulting in cost savings of 7-figures. Supported M&A activities by conducting business analysis through the acquisition process.

Provided business operations management, strategy planning and execution, process improvements, project management, business analysis, and communications for executive leadership (SVP, President & C-Level). Key accomplishments included: • Chief of Staff people leader aligned to executive leadership from 2008 - 2015• Led the execution of strategic initiatives and projects across the business. • Managed the restructure of the North American Staffing division on behalf of the C-Suite. Changed/improved the over-arching company structure, financial systems, governance protocols, performance management, account support strategy, employee compensation, employee realignment, communication strategy and training.• Strategy Execution - Managed a project to implement a new operational model, to support 100+ operations with talent acquisition. Results lowered operational costs, increased talent fulfillment and consolidated facilities and brick/mortar footprint. • Developed a new program to reduce the company’s B&O tax liability in WA by obtaining qualification for reduced tax rates. Results saved $5 million. • Developed a redesign implementing a new Employee Services program to address employee complaints. Program supported benefit, pay & expense questions. Employee satisfaction increased to 90%.• Facilitated strategy and planning meetings as a consultant to leadership teams at Fortune 500 companies.• Managed dozens of projects supporting external clients to support talent acquisition.• Managed the event planning for national & international recruiting trips resulting in hiring of 2,000+ engineers.Director, Business Management - 1/13 - 11/15 (Chief of Staff Aligned to C-Level)Director, Business Management - 11/08 - 12/12 (Chief of Staff Aligned to SVP & VP Level)Director, Strategy & Analytics - 1/08 - 10/08Manager, Strategy & Analytics - 7/06 - 12/07 Project Manager - 11/04 - 06/06Executive Assistant - 8/97 - 10/04Administrative Assistant - 9/96 - 7/97