Jessica I. Email & Phone Number

• My proficiency in my previous role and drive for progression led to mypromotion to Operations Manager at one of the top accounts in NSW.
• Delivered exceptional KPIS by driving operational compliance on numerous pillars such as stock management, budget spending and loss prevention, all contributing to overall store success and profitability.
• Led and developed a team of Operations Specialists and provided consistent Operational Education to a team of over 100.
• Drove exceptional brand standards for over 75 brands through consistently executing of visual merchandising strategies and building strong relationships with brand managers.
• Consistently going above and beyond by taking on additional projects such as events and new store openings and frequently inducting new and promoted team members into their new operations roles.

My role includes Performing regular stock and trade analysis to ensure inventory is at optimal levels to drive salesEnsure operational compliance is meeting BAU standards on numerous pillars such as stock management and loss preventionConsistent execution of visual merchandising principles to align with brand standards and promotional campaign.

My Role within the Woolworths Online Customer Service Team involved promptly finding the appropriate solution to all enquiries from customers, stores and other business personnel. This was achieved through maintaining several open communication channels, in particular, phone and online chat. This role included being highly knowledgeable in business.

QVB

My Main Role at MAMJO QVB was to realign the team to BAU practices and standards after several business changes. Due to extenuating circumstances, my role was quickly transformed to focusing on the closure of the business due to the Coronavirus Pandemic

My exceptional performance as a valued team member led to my promotion to Assistant Store Manager My role included, Proactively achieved results on pillars such as loss prevention, health and safety, sales and KPI’sResponsible for in-store visual merchandising, executing weekly briefs and planograms and consistently performing high impact, sales-driving.

Adelaide, Australia

Adelaide, Australia

Large Scale Event/Crowd Management

Adelaide, Australia

Leading the Floor Team to achieve KPI's and supporting the leadership team