I am responsible for processing laundry for the school on a next day service. The process includes sorting, washing, drying, folding, ironing and dry cleaning items for the boarding houses. There is also an element of going through the lost property and returning it to their rightful owners.

As a Rehoming and Welfare Assistant, it is my duty to ensure all cattery facilities meet the Home's high standards of hygiene and cleanliness and undertake all husbandry tasks for the cats. I also carry out all feeding, cleaning, medication and providing enrichment for the cats. I also ensure that the cats are ready for rehoming as quickly as possible through recording behavioural observations and raising any concerns as appropriate.

My day to day tasks included animal husbandry, feeding, watering, and carrying out health checks, administering medication, cleaning out and enrichment for the animals. I was also highly involved with the users (scientists, researchers, PHD students), of the facility on a day to day basis, taking tissue samples for them, setting up and clearing away experiments. As well as, greeting contractors and visitors, showing them around and escorting them within the facility. Other ad hoc duties include, stock take, ordering supplies, receiving deliveries, laundry, housekeeping, administration & paperwork. I also completed and obtained an IAT level 2 and 3 Diploma in Animal Laboratory Science and Technology.

I was responsible for the organisation of hire vehicle collections and returns, using an in house computerised system. I was also directly responsible for preparing and ensuring that the legal packs and hire agreements for the customers were made up the day before. A large chunk of the work involved answering the office telephone and speaking with customers directly, updating them on the current status of their vehicle whilst in repairs or dealing with any complaints and concerns that they may have.

I obtained a Home Office personal license in April 2014 and an IAT level 2 qualification in 2013. I worked with a variety of animals including: rats, mice and toads. I am competent in all aspects of care, welfare, restraint, medical administration, husbandry and culling of these species. On a day to day basis I would often liaise with engineers, contractors and the users of the facility. Other ad hoc duties included receiving deliveries, laundry and general housekeeping.

Front of house, book sales, treasury, administration & paperwork. I was mainly responsible for sending out floats to all the different departments at the beginning of the session, setting up cash & gambling machines, selling tickets to customers, making up prize money, cashing in at the end of each session and completing relevant paperwork for club audits.

I was responsible for picking and packing customer's online orders using a handheld in-house computerised system. Whilst on the shop floor I would often assist customers who had come into the store to look for a product or check for anymore stock out the back. I would also replenish stock if we had run out of online orders.