Jessica Mcdevitt Email & Phone Number

Spangdahlem, Germany

Key Accomplishments:- Directed innovation of mail delivery route and collaborative TEAMS platform. Increased mail delivery rate, saving the Department of Defense $77.7 million in resources yearly, and enabled direct communication capabilities for 350 mail clerks.- Traveled for business to Qatar for 6 months, successfully led 28 personnel, and oversaw a $6 million mission in Air Forces Central Command’s largest postal operation. - Identified and negotiated with Qatar Airport customs to release a 6-day mail backlog being held due to customs violations. Quick action resulted in restoring official and personal mail services to 7,800 customers in 24 hours.- Led her postal team to earn 2 Excellent and 1 Outstanding Postal Operations Inspection ratings for 3 consecutive years. Operations: - Develop long-range management plans for effective operations. Identify deficiencies to improve the efficiency and effectiveness of program processes, functions, and operation.- Ensure a safe and comfortable environment for employees and customers.- Adhere to United States Postal Service regulations and facilitate high-quality mail service. - Provide security for all mail and directory services.- Maintain records, prepare reports, operation plans, and ensures adequate stock of supplies.Finance Management:- Managed a $189,000 truck contract. Conduct contract reviews and execute updates. Ensure continuation of service and delivery of over 2 million pounds of mail annually for 7,800 customers.Personnel Management:- Assigned work to subordinates based on priorities, difficulty, and requirements- Train, lead, and professionally develop employees.- Supervise the activities and performance of a 63-person workforce, ensure 100% execution of postal operations, training, and quality control.- Facilitate training and team building for 63 members, build cohesive teams, and an inclusive environment. Led team to earn the highest rating on the annual Postal Operations Inspection.

Rota, Spain

Key Accomplishments:- Coordinated daily accountability and health status for 1,100 personnel during the global coronavirus pandemic. Led her team to upgrade computer equipment to support telework operations and maintained seamless operations while accelerating her company’s transition to pandemic force health protection measures. - Guided 20 projects with the United States Navy and Spanish local national engineers, secured and followed to completion a $121,000 facility renovation project.Activities and programs:- Facilitated resiliency program, supported 18 diverse organizations. Organized monthly briefings; ensured new members of the company were prepared and educated on the company’s mission, policies, and support resources and agencies available. - Authored new training plans to minimize impacts of rotational turnover stabilizing 27 personnel programs. This contributed to the organization earning an Excellent Inspection rating. Operations: - Conducted in-person and virtual inspections as a subject matter expert in 12 global locations within the organization. Identifying and reporting shortfalls in administrative programs to leadership for correction.- Provided administrative support to the Air Force, Department of Defense, and joint organizations. Managed processes and activities to support organizational communications, including correspondence preparation, distribution, suspense tracking, workflow management, electronic mail management, and website management. Finance Management:- Executed the organization’s annual $425,000 travel budget. Managed the review and certification for travel authorizations and vouchers for 22 team members across 5 agencies using the Department of Defense’s electronic travel system program ensuring resource accountability. Personnel Management:- Supervised 8 administrative professionals, provided training and guidance for 16 global offices supporting 1,100 customers across 9 countries.

Concord, Massachusetts, United States

Key Accomplishments:- Served as the Juvenile Corrections Board Case Manager, engaged with families and 6 agencies to steer troubled youth back on a positive track. - Traveled on business to Bahrain, and successfully managed a Mail Control Activity operation for 6 months. Responsible for airlifting 15 million pounds of mail to 20 airports supporting 56,000 company personnel. - Identified and corrected a backlog of 31,500 pounds of mail, uncovered non-compliance with established service provider contracts, led to the recoupment of $400,000.Activities and programs:- Oversaw 10 Management Internal Control Communicators, finalized 216 corrective action plans, and brought the company up to compliance on critical programs. Operations: - Oversaw the inspection program for quality control. Assessed and reviewed 10 checklists; identified, addressed, and corrected 27 deficiencies. - Responsible for the coordination of company events, seminars, and meetings.Finance Management:- Managed a $737,000 government purchase card budget and controlled and accounted for $74,000 in information technology equipment.Personnel Management:- Supervised and trained 14 administrative professionals, maximized efficiency, and ensured compliance to provide flawless support to 14 organizations and 1,240 personnel within the organization.- Conducted training sessions for new personnel and instructed up-grade training on all duty-specific tasks.

Chicago Heights, Illinois, United States

Key Accomplishments:- Community involvement, volunteerism, and sharp marketing skills spread public awareness across the greater Chicago area, reaching 2.5 million potential Air Force applicants and influencers. - Manned 2 recruiting offices in the Chicago area for 6 months, maintained assigned and vacant office programs, and produced 30 new enlistment contracts. Activities and programs:- Established effective advertising, promotion, and public relations programs. Facilitated monthly presentations to endorse Air Force opportunities and maximize awareness, fostered relationships with students and school faculties.Operations: - Filled annual Air Force manpower requirements, assessed, and prescreened civilian applicants, hired hard-to-fill positions, and attention to detail guaranteed a 100% pass rate at the Military Entrance Processing Center for every applicant processed.- Recruited consistently at an optimal level, exceeding assigned goals by 16 percent, ensuring 100% on-time applicant transition to Basic Military Training.Personnel Management:- Supervised 105 recruits, and provided them with training, mentorship, and qualification reviews for entrance into the United States Air Force.

Master Of Science - Ms, Project Management

Bachelor'S Degree, Health/Health Care Administration/Management

Associate'S Degree, Office Management And Supervision

Associate'S Degree, Human Resources Management/Personnel Administration, General

Professional Manager Certification