Jessica Khater Email and Phone Number
Passionate about driving organizational growth through strategic planning and operational excellence, I bring a diverse background in economics, organizational development, and marketing. With a Master's degree in Economic Policy from Université Saint Joseph in Lebanon, I have cultivated a solid foundation in economic analysis and policy formulation.My professional journey has been marked by roles that underscore my commitment to fostering efficiency, innovation, and continuous improvement. Currently serving as an Administrative and Marketing Executive at Khater SRL in Italy, I orchestrate comprehensive marketing strategies, manage social media presence, and oversee administrative operations. Notably, I spearheaded the implementation of a Quality Management System (QMS) to ensure ISO 9001:2015 certification, streamlining processes and enhancing organizational performance.Prior to my current role, I honed my expertise in organizational development as an Organizational Development Officer at Khalil Fattal et Fils in Lebanon. Here, I collaborated closely with cross-functional teams to design and implement HR initiatives aligned with strategic objectives. My responsibilities encompassed restructuring business units, refining HR policies and procedures, and leveraging technology to optimize HR processes through the development and implementation of a robust Human Resources Management System (HRMS).My journey in academia and research, including a stint as a Research Assistant at the American University of Beirut, has enriched my analytical capabilities and research acumen. Leveraging my linguistic proficiency in Arabic, English, French, and Italian, I have contributed to diverse research projects, facilitated academic meetings, and conducted literature reviews.Complementing my professional endeavors, I actively engage in continuous learning and development, as evidenced by my participation in various training programs and workshops. My technical proficiencies enhance my ability to drive data-informed decision-making and deliver impactful results.Outside of the professional realm, I am an avid sports, nature and cooking enthusiast, finding joy in simple activities such as hiking or reading a book in the open air.I am eager to connect with like-minded professionals, collaborate on innovative projects, and explore opportunities for mutual growth and development. Let's connect and embark on a journey of shared success.
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Administrative And Marketing ExecutiveKhater Srl Feb 2020 - PresentCarrara, Tuscany, Italy• Coordinate with website developers and manage the renovation of the company’s website. Ensure its correct functioning and keep it updated at all times • Create original content and news posts to be shared on the company's website News section• Prepare Newsletters and Announcements to be shared with clients• Handle the preparation of annual fairs and exhibitions which entails the registration to the fair, the design and installment of the stand, sending invitations and communications etc...• Manage clients' visits to fairs and the company's offices by customizing itineraries and booking flights and hotels• Handle the creation and distribution of marketing literature and handouts in a sustainable manner• Administer the company’s social media accounts by publishing posts and answering inquiries• Maintain an updated customers and suppliers contact database• Create and share feedback forms with clients. Analyze responses and suggest action-plan for improvement to higher management• Create specific forms and processes to optimize the company's workflow (e.g. Shipments Request, Clients Request Log, Tracking of Shipments etc…)• Implement a Quality Management System (QMS) and ensure the company’s continuous conformity and certification to ISO 9001:2015• Create Material Inspection Reports (MIR) based on inspectors visits to quarries and laboratories • Handle the shipment of materials process including booking containers, preparing original documents, and sending them to concerned parties accordingly• Handle the shipment of samples and documents with local as well as international courrier• Follow up on payments deadlines• Handle and follow up new clients’ requests by providing accurate information• Seize at all times opportunities for improvement and new market shares acquisitions -
Organizational Development OfficerFattal Group Aug 2018 - Jan 2020Beirut, Beirut Governorate, Lebanon-Maintain & update existing policies, procedures, instructions and forms, & recommend enhancements as appropriate. -Develop & maintain various HR documents such as the Employee Handbook, the Induction Manual, the Code of Ethics & Conduct...-Assist in reorganizing & redesigning departments and business units by developing structures that foster effectiveness & accountability while ensuring alignment with strategic & business goals.-Draft & update the Job Descriptions of the Group in Lebanon and Affiliates upon request, after conducting a Job Analysis & getting proper validation.-Develop and implement different modules on the Human Resources Management System (HRMS) such as Performance Appraisal, Probation Evaluation, Talent Rating, Internship Application, Learning Management System etc…, and provide related training, coaching and support to managers and employees on its functionality.-Provide continuous enhancements to the HRMS in order to increase its efficiency and employees’ productivity -Research, benchmark and lead OD related strategic initiatives such as employee engagement and satisfaction surveys, corporate culture change programs, etc.-Liaise with internal subject matter experts, HR management, and external consultants and vendors to identify practical and impactful HR-related management systems and solutions; coordinate the planning and implementation phases, and evaluate new systems effectiveness. -Collect and analyze statistical, HR and performance-related data, interpret findings, report analysis and results, and make appropriate recommendations to the management. -
Research AssistantAub Suliman S. Olayan School Of Business May 2017 - Jun 2018Beirut, Beirut Governorate, LebanonResearch Assistant to the Associate Dean of Programs/Associate Professor of Organizational Behavior • Prepare literature reviews• Attend academic meetings and write minutes• Prepare presentations for meetings, conferences, trainings and workshops…• Interview, recruit and supervise work-study program students• Translate all types of documents (Arabic –English) • Perform benchmarking to determine best practices and suggest changes• Modify academic policies and guidebooks as per faculty’s request• Design EMBA online courses• Conduct study interviews with managers, collect and clean data• Manage Institutional Review Board (IRB) process• Coordinate with NGO’s to arrange instructive field trips• Coordinate with conference panelists and prepare biographies and abstracts -
Administrative And Hr Officer - Qms Officer For Iso 9001:2015Bycop Sal Apr 2015 - Apr 2017Beirut, Beirut Governorate, Lebanon• Handle the implementation and testing of a new HR system in coordination with system providers and developers • Generate all types of HR reports from the system as requested • Provide HR data to the Finance department for the monthly payroll• Assist in the recruitment process by searching for CVs through job portals, contacting candidates and conducting interviews• Prepare appropriate assessment tests for candidates• Coordinate trainings with service providers as needed• Assist in all ISO related meetings, take minutes and follow up accordingly• Develop the “Quality Policy” and prepare a process map for each department• Assist HR, Import/Export, Legal as well as the Procurement departments in their administrative tasks• Prepare PowerPoint presentations as requested• Send emails to clients/suppliers as requested by management and distribute incoming phone calls, emails and couriers to different departments• Organize all administrative filing • Handle travel arrangements and hotel bookings for senior management
Jessica Khater Education Details
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Economics -
Economics
Frequently Asked Questions about Jessica Khater
What company does Jessica Khater work for?
Jessica Khater works for Khater Srl
What is Jessica Khater's role at the current company?
Jessica Khater's current role is MSc Economic Policy | Administrative & Marketing Executive at Khater SRL | Organizational Development Specialist | Multilingual Communicator.
What schools did Jessica Khater attend?
Jessica Khater attended Université Saint-Joseph De Beyrouth, Université Saint-Joseph De Beyrouth.
Who are Jessica Khater's colleagues?
Jessica Khater's colleagues are Toni K..
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