I am an undergraduate student at American University in Washington D.C., majoring in international studies with a concentration in global development, conflict resolution, and global security. I am pursuing a minor in sustainability through the Kogod School of Business and Peace Corps preparation certification through the School of International Service. I am passionate about global security policy, improving accessibility, and socio-cultural advocacy work to make a meaningful difference in the lives of others. My experiences working in a nonprofit organization, residential housing services, education, planning, customer relations, and conflict meditation and management have strengthened my communication, collaboration, detail-orientation, leadership, and public speaking skills. I am ambitious and determined in developing myself as a young professional. I am always seeking to attain more knowledge and experience.
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Public Safety AideAmerican University Campus Safety Nov 2022 - Present• Assisted the university by conducting patrols, providing escorts, community watch, office work, traffic direction.
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Front Desk ReceptionistAmerican University Aug 2021 - PresentWashington Dc-Baltimore Area• Engaged in customer service inquiries and requests• Completed administrative obligations• Enforced university regulations to keep the community safe and inclusive• Adeptly manages a multi-line phone system• Manages details operation reports including: equipment inventory and incidents -
Resident AssistantAmerican University Aug 2021 - PresentWashington Dc-Baltimore Area• Helped facilitate interpersonal relationships and created living communities that maximized opportunities for students to learn and grow.• Planned weekly engaging social events to foster floor community.• Advised and provided leadership for residents facing academic and personal concerns. • Mediated conflicts in discussion based meetings that promote de-escalation and communication.• Completed incident reports, maintenance requests, and budgeting tasks for the Housing and Residence Life office -
Program InternThe Platform Of Hope Oct 2022 - Feb 2023Washington Dc-Baltimore Area -
Sales AssociateSouth Moon Under Sep 2022 - Dec 2022Washington Dc-Baltimore Area• Responsible for assisting customers throughout the buying process.• Greeting customers and provide an enjoyable shopping experience for all customers.• Adhering to the execution of established safety, security, quality and store operationspolicies, procedures, and practices.• Ensuring the proper execution of all assigned store level marketing programs.• Completing all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping,emptying trash, etc. ).• Replenishing products and supplies to ensure in-stock conditions at all times.• Communicating with the management team regarding customer requests and vendor-relatedconcerns.• Operating the cash register, scan items, bag merchandise and make/provide change forpurchases. -
Youth Conference MentorPeacejam Foundation Dec 2021 - May 2022Washington Dc-Baltimore AreaPeaceJam was launched in 1996 to provide Nobel Peace Prize Laureates with a vehicle for working together to teach young people the art of peace. • The PeaceJam Youth Conferences are a transformative 2-day Youth Leadership Conferences with a Nobel Peace Laureates for students age 14-18 -
Council MemberSchool Of International Service Undergraduate Student Council Jan 2020 - May 2020Washington Dc-Baltimore Area• Prepared and organized events and opportunities for Undergraduate students in the AU School of International Service.
Jessica Knowles Education Details
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Senior -
Political Science And Government
Frequently Asked Questions about Jessica Knowles
What company does Jessica Knowles work for?
Jessica Knowles works for American University
What is Jessica Knowles's role at the current company?
Jessica Knowles's current role is Student at American University.
What schools did Jessica Knowles attend?
Jessica Knowles attended American University, Yonsei University, Harvest Collegiate High School.
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Jessica K.
Senior Manager Leading Operations With Expertise In Customer Service.New York City Metropolitan Area -
Jessica Knowles
San Francisco Bay Area3clorox.com, gmail.com, thecloroxcompany.com3 +562273XXXXX
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2ayers.com, gmail.com
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Jessica Knowles
Atlanta, Ga3student.gsu.edu, perficient.com, brainsurgeryinc.com -
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