Jessica Lizardo Email & Phone Number

San Antonio, TX, US

San Antonio, Texas, United States

San Antonio, Texas, United States

• Oversee hiring managers for all hiring and developing departments
• Acting marketing liaison for park promotional materials, collateral, social calendars, and web developments
• Serve as the acting manager for any and all incidents, efficiencies, and overall operational excellence
• Continued the development of budgets for all-encompassing departments
• Oversee inventory processes for all revenue streams
• Instilled new programming conducive to the park's mission and brand

San Antonio, Texas Area

• Reporting to the President of Morgan’s Inclusion Initiative, recruited to build and implement strategies that inspire guests to achieve the ultimate inclusive guest experience.
• Responsible for the overall, management, direction, achievement, and execution of strategic imperatives around park operations in accordance with the company and park’s mission, objectives, and priorities
• Developed, recommended, and ensured successful implementation of short-term and long-term strategic plans, budgets, projections, capital improvements, and annual operating schedules.
• Developed and held accountable a management team to deliver an exceptional guest experience, while fostering a climate of diversity, equity, and inclusion
• Implemented streamlined budget processes to reduce overspending overall for the $4.3 million organization

San Antonio, Texas, United States

• Oversee appropriate staffing and management levels were met while continuing recruitment, and education while meeting the labor budget.
• Continued the development of budgets for all-encompassing departments
• Oversee inventory processes for all revenue streams
• Implemented streamlined budget processes to reduce overspending overall for the $4.3 million organization
• Instilled new programming conducive to the park's mission and brand
• Park spokesperson for new segments, commercials, and SA live Inclusion Tuesday segments

San Antonio, Texas, United States

• Managed the entire operation to include guest services, and park operations for Morgan’s Wonderland and Morgan’s Inspiration Island welcoming on average 135,000 guests per season.
• Put scheduling systems into place to coordinate and communicate team member schedules
• Developed operational plans for the building of Morgan’s Inspiration Island
• Worked with contractors and project managers to meet deadlines during the construction phase of Inspiration Island.
• Planned, organized, and conducted orientation, and training for over 120 employees
• Created and managed budgets for the labor team, revenue, program, and event departments

San Antonio, Texas, United States

• Managed a team of 80 employees including creating schedules, onboarding, staff morale, and guest satisfaction
• Served as the HR liaison including onboarding of all team members from start to finish, including background and drug screenings
• Ordered, and purchased all inventory for retail shops and food locations
• Managed inventory once a month for all retail shops and food locations
• Oversee birthday parties and group experiences to increase revenue by on average $65,000/year.

San Antonio, Texas, United States

• Executing various tasks and responsibilities for the administrative staff such as database building, and creating collateral for programs.
• Work with clients, Marketing, and Business Managers to create birthday packages for the park, which increased the monthly attendance by 50%.
• Manage sales for birthday events as well as venue rentals which generated $35,000 in revenue in 2011.
• Coordinate special events such as setting up and breaking down various venues, and meeting with new clients to discuss the needs of their future events.
• Generated over 30 food donations and administered over 2000 volunteers during the week of the build for the Extreme Makeover: Home Edition Build to help a deserving family in need of a new home.

San Antonio, Texas Area