•Coordinate the records research work plan and weekly status meetings•Support records research analysts and technicians by providing coaching and mentoring•Deliver records research specific training •Implement quality control procedures to ensure integrity of documents, electronic images, and/or records metadata•Develop and maintain reference and procedure documentation •Provide secondary ProjectWise Admin support•Identify and see through recommendations for practice, process and procedure improvements

•Coordinated and directed a data migration project as the project lead•Developed and implemented procedures and associated reference documentation for the batch processing and migrating of records and metadata•Acted as a liaison between other project track leads, IT and data content owners •Provided reference services and made resource recommendations•Reviewed, analyzed and classified records based on specific research criteria •Assisted with systems implementation/configuration and functional testing of ProjectWise•Identified improvements in processes, systems and technology

• Led and facilitated weekly seminars• Developed and implemented lesson plans• Handled students' questions and concerns with courtesy and professionalism • Communicated and collaborated with instructors and other teaching assistants • Maintained course structure and guidelines• Evaluated assignments

• Assisted students with finding accommodations and information resources • Managed the computer database by generating and updating content• Processed payments and prepared weekly deposits • Compiled, edited and developed information resources for students and landlords• Handled student and neighbourhood complaints

• Managed client medical records in print and electronic form• Customer service: addressed questions, booked and confirmed appointments • Assisted with regular electronic backup of patient records

• Participated in the planning, preparation and execution of events• Utilized Microsoft Word and Excel to create announcements and schedules• Maintained correspondence with various students, staff and community agencies