Jessica M. Email and Phone Number

Overall customer service, answering multiline phones, assisting customers via email, live chat, and over the phone, troubleshooting, data entry, sales, exceeding expectations in customer satisfaction (85%+), overall contacts (450+ per month), and surveys (100-150 per month compared to average of 45 per month of peers), educate customers about products, assist in product rollout, assist in website issues, data entry.

Assist Pharmacist in the dispensing of approximately 300 prescriptions per day, compounding special order medications, counseling patients on their medication and over-the-counter medications, data entry, inventory management, answering multiline phones and taking medication orders via phone, email, and fax, maintaining controlled drug inventory, insurance billing, cash handling, general customer service.