Jessica Matos Email and Phone Number
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A highly analytical and results-oriented project manager with a demonstrated record of experience in business analysis, healthcare process design, systems testing, staffing and personnel management, policy and procedure updates, application enhancement and design, workflow management, and data management. Leverages excellent leadership, negotiation, and interpersonal skills to initiate and manage cross-functional teams and multidisciplinary projects. An adaptable and resourceful problem solver with a proven ability to limit risk, create Lean processes, and establish innovative strategies for optimizing operations and service.
Mount Sinai Health System
View- Website:
- mountsinaihealth.org
- Employees:
- 29014
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Director Of Operations And Performance ImprovementMount Sinai Health SystemNew York, Ny, Us
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Director Of Operations & Performance ImprovementMount Sinai Health System Jan 2022 - PresentNew York, Ny, Us
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Senior Process Improvement ManagerMount Sinai Health System Jan 2021 - PresentNew York, Ny, Us
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Patient Safety Project ManagerMount Sinai Health System Dec 2017 - Feb 2021New York, Ny, Us
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Informatics ManagerHealthfirst 2013 - 2016New York, Ny, UsManaged and prioritized UM/CM system and reporting related tasks to staff, including drop-downs, assessments, benefit grid updates, auto-generated correspondence, case auto-opening, report requirement gathering, organizational project-related tasks, and claim authorization interface testing. Fostered team-oriented environment and guided staff in resolving difficult and complex problems, escalated complaints, and disputes.Connected and collaborated with external departments on company initiatives and drove leadership goals, including establishing project needs, tasks, and timeline. Organized and developed staffing schedules, orientation, support, and staff development. Provided data analysis and process improvement recommendations supporting compliance and regulatory requirements, including exploring technical solutions. -
Shp Informatics SupervisorHealthfirst 2012 - 2013New York, Ny, UsUpdated policies and procedures as required. Collaborated with outside vendors, IS, and operations staff on design of application enhancements and initiation of new applications to support Senior Health Partners, partnerships, and MSOs. Supervised and audited informatics business analysts and operations analysts on application upgrades/enhancements, HelpSTARs, and collection of business requirements for high-level projects.
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Business AnalystHealthfirst 2012 - 2012New York, Ny, UsActed as liaison between SHP business unit and implementation team. Collaborated with project managers, IS, product managers, and other internal resources to aid in implementation and maintenance of new products and processes for senior health partners business line and external partnerships/MSOs. Managed testing scripts, specifications, and implementation/training of upgrades and enhancements to current software, including CCMS, Macess, and EMR.
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Operations AnalystHealthfirst 2011 - 2012New York, Ny, UsAssisted HF/SHP with data collection, technical support, evaluating statistics, and maintaining data integrity. Acted as subject matter expert for HF/SHP business reporting, new system implementation, and technical upgrades of existing program, such as CCMS, Macess, and EMR.
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Hra CoordinatorHealthfirst 2010 - 2011New York, Ny, UsInput data into HCIA system and ran related reports to provide operational and analytical statistics. Received and scanned HRA assessments for each new member into Macess application.
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Probation Coordinator/Front Desk AssistantNew Directions Substance Abuse Program 2009 - 2010Created database to track all clients in program and managed monthly reports from counselors for respective probation officers. Managed, proof read, and inputted counselor treatment plans into OASAS system using state treatment licensing guidelines. Managed appointment books, answered phones, and carried out other administrative duties as required. Advised clients on crisis intervention and resources. Assisted program director in outreach presentations. -
Head ResidentWheaton College (Ma) 2009 - 2010Norton, Ma, UsAssisted Area coordinator in judicial hearings, bookkeeping, and scheduling. Supervised twelve Resident Assistants, assisted in crisis intervention and coordinated staff meetings. Managed staff’s finances for campus-wide events. Served as liaison between Hall Staff and Area Coordinator. Sponsored and coordinate educational and social programs.
Jessica Matos Skills
Jessica Matos Education Details
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Keller Graduate School Of Management Of Devry UniversityProject Management -
Wheaton College MassachusettsAmerican History
Frequently Asked Questions about Jessica Matos
What company does Jessica Matos work for?
Jessica Matos works for Mount Sinai Health System
What is Jessica Matos's role at the current company?
Jessica Matos's current role is Director Of Operations and Performance Improvement.
What is Jessica Matos's email address?
Jessica Matos's email address is je****@****lth.org
What schools did Jessica Matos attend?
Jessica Matos attended Keller Graduate School Of Management Of Devry University, Wheaton College Massachusetts.
What are some of Jessica Matos's interests?
Jessica Matos has interest in Salsa Dancing, Digital Photography, Management Training, Six Sigma Process Mapping.
What skills is Jessica Matos known for?
Jessica Matos has skills like Exceptional Organization, Team Leadership, Multi Tasked, Critical Thinking, Problem Analysis, Problem Solving, Negotiation, Ccms, Helpstar, Emr Training, New Hire Orientations, Management.
Who are Jessica Matos's colleagues?
Jessica Matos's colleagues are Laura B., Nithya Shri, Jervoni Mari Charles, Deanna Gomez, Samantha Carroll, Forest Gamble, Rosangel Carralero.
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