Jessica Mccubbin Email and Phone Number

• Support sales representatives, optimizing their tasks for enhanced sales opportunities.• Engage customers to increase order sizes with product expertise and effective sales strategies.• Develop compelling sales pitches to highlight product features and benefits, driving higher conversion rates.• Manage customer inquiries, ensuring smooth communication and addressing concerns promptly.• Efficiently process orders, maintaining accuracy and implementing proactive communication for smooth operations and customer satisfaction.• Continuously seek process improvements to enhance efficiency in order management.

Orchestrated seamless renewal processes supporting Sales, Finance, and Deal Desk Directors.Successfully navigated the entire renewal sales cycle, contributing to increased revenue.Automated and streamlined renewal processes, enhancing efficiency.Collaborated cross-functionally with Sales, Marketing, and Customer Success teams.Delivered exceptional customer support and implemented efficient problem-solving strategies.

Marketing and Re-branding for small businessSocial media market researchBar Managerial SkillsInventory and order management Prioritize and organize workflow and follow through to ensure duties are accomplished.Manage crews to increase efficiency and maximize productivity.Provide excellent customer service.

Support Development and Director of Sales, Field Sales, and Senior Level Engineers Review, Outbound, qualify marketing generated leadsAttend trade shows, schedule appointments and set up Discovery calls with S.E. and Channel Partners.Maintained daily call metrics/pipeline for Data Security and Enterprise Security ProductsMarket SaaS Security and set up NDA’s. Chip technology; secure mail, GDPR, Enterprise Secure Key Manager, encryption, and tokenization.

Responsible for annual maintenance renewals, add on licenses, and maintaining customer relationships, as a channel partner with IBM. Outbound calling, appointment setting, account management, manage company webinar attendees and follow ups. Track leads and prospects based on Marketo score activity. Forecasting, pipeline management, and exceeding monthly sales quota.

In my 9 year tenure with Rainmaker I have specialized in strategic selling sales in partnership with clients such as Puma Technologies, Sybase, Oracle, Symantec, Dell, Alpine Data, and Hewlett Packard.03/2008 – 12/2013 Sr. Renewal Account Manager/Hewlett Packard Channel SalesResponsible for selling, and maintaining support contracts for HP Channel Sales division, in my home office, working directly with CDW sales force and the client. Daily responsibilities include out bound calls, presenting quotes, and completing the sales cycle to a large account base. Maintaining customer relationships, and over all customer satisfaction. Forecasting monthly, and quarterly sales goals.8/2004 – 2/2008 Renewal Account Manager/Team Lead - DellResponsible for selling, and maintaining support contracts for Dell Hardware, working directly with Dell sales force and the client. Daily responsibilites include out bound calls, presenting quotes, and completing the sales cycle to a large account base. Maintaining customer account, and over all customer satisfaction. Forecasting monthly, and quarterly sales goals. Assisted in company transition from California to Austin, Texas. Consistently over achieved all sales goals, and earned sales representative of the year, and number one revenue generator quarter after quarter.

Manage Company Switchboard and Inside Sales Department. Responsible for incoming calls regarding, orders, transportation issues, and provide over all customer satisfaction. Forecast quarterly budgets, and bonuses. Create new customer profiles and submit bids for approval. Assist in quarterly promotions to insure the team achieves individual goals. Held training seminars on new vendor products, provided consultative selling options to clients of the food service industry. Uphold company polices and procedures. Ability to work under pressure with strict deadlines, and prioritize and re-prioritize through out the day. Provide a positive, fun, and flexible attitude to ensure a great working environment.