Jessica Messer Email and Phone Number

- Create, Implement, and manage logistical and operational planning in accordance to DOT regulations and satisfy customers expectations.- Develop standard operating procedures, including detailed accepted quality and service levels.- Analyze sales volumes and measure forecasts in order to leverage market and minimize the impacts of seasonal downturns.- Utilize reporting and tracking tools through technology API/ EDI integration that allows clients to visibly identify supply chain inefficiencies and opportunities to improve.

- Provided excellent customer service through teamwork and time management- Established meaningful relationships and created a loyal customer base- Exceeded food and drinks sales up to $1,500 a shift

- Implemented a KANBAN inventory management system- Administered and processed purchase orders with a high degree of accuracy- Utilized DMAIC tool to continuously improve inventory levels throughout the work flow- Received Six Sigma Green Belt Certification after project completion

- Responsible for 90 student’s safety and assured students were following the rules - Worked ten hours every week in the front office: printing, organizing, and handling of paperwork.- Nightly duty twice a week: assured students were quiet and not disturbing others- Informed students about events or information about traveling, activities, workshops, and course information- Maintained a 3.15 GPA while traveling every weekend, studying, and performing my RA duties

• Developed communication, networking, interpersonal, customer service and time management skills.• Provided students with an educational resource to improve their GPA’s• Motivated students to upload course documents to Course Hero website to contribute to Books for Africa to provide children in poorer areas access to an education.• Coordinated campaigns, hosted events, and marketed Course Hero all around campus.