Jessica Monaghan Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Greet and discuss treatment objectives with all clients to ensure they receive a tailored and personalised treatment.• Carry out Comma’s signature massage treatments to the highest quality.• Smooth and timely room turnovers and sanitisation between clients.• Opening shift duties: ensuring all treatment rooms are set up and ready for clients. Product top ups, setting up the drink station, vacuuming rooms. • Closing shift duties: cleaning bathrooms, end of day dishes, assisting with Bathhouse shut down.

Wellington, Wellington Region, New Zealand

• Managed Accounts Receivable and Accounts Payable via MYOB. • End of month reconciliation. • Organised and ensured all clients received Christmas gifts.• Updated and formatted quarterly reports and newsletters for stakeholders using InDesign. • Managed all office stationery and kitchen supplies.• Greeted guests, took coffee orders, managed the boardroom set up.

Wellington & Wairarapa, New Zealand

Working part-time at MTA whilst completing my Massage Therapy Diploma. • Wrote and loaded content for the membership-based website• Wrote and posted Facebook content and ongoing engagement once live• Developed EDMs in collaboration with sector managers• Developed and updated collateral • Supported Regional Manager with EDMS and promotional assets• Ad hoc tasks as required

Wellington & Wairarapa, New Zealand

My role as Communications Advisor at Audit New Zealand involved:• Sourcing and creating content for the monthly internal magazine.• Assisting in video and photo updates for both internal and external purposes.• Social media posts including LinkedIn and Facebook.• Assisting with recruitment content for the grad and intern programmes.• Overseeing the Facebook Live Q & A session as part of our recruitment plan.• Assisting with client updates for five conferences across the country - this included preparing database updates, proof reading invites and on-the-day programme, sign-in sheets, name tags and on the greeting and assisting where needed.

Wellington, Wellington Region, New Zealand

• Wrote and loaded content for the membership-based website• Wrote and posted Facebook content and ongoing engagement once live• Developed EDMs in collaboration with sector managers• Developed and updated collateral • Supported Regional Manager with EDMS and promotional assets• Ad hoc tasks as required

Hanoi

I planned and taught English lessons for students aged 3 -16 at a Private English Centre.• Planned every lesson I taught and ensured it met the lesson objectives. • Created materials, games and activities for every lesson.• Wrote evaluation notes for each student after every lesson.• Conducted placement tests for new students.• Brainstormed with others, implemented new ideas and tried different things daily. • Hosted promotional activities at local schools this involved presenting quizzes and games to 200+ students.• Went to monthly training provided by Apollo, topics ranged from new ideas for class management, activities to run in class, and how to manage the different learning styles of students.

Auckland, New Zealand

In this role I was involved in a wide range of marketing activities including running social media pages, organising internal and external communications, writing and editing copy for articles and newsletters, assisting with the running of internal and external events, charging monthly accounts and in-house inventory. Social media - posted daily on the company’s Facebook, Instagram and LinkedIn platforms. • Scheduled posts, boosted adverts and engaged with clients. • Adobe InDesign – used InDesign to create and edit posters, promotions, newsletters and brochures.• Copy – wrote, edited and produced copy for media releases, newsletters and promotions. • Sent comms via Mail Chimp• Charged monthly invoices • Charged monthly credit card payments. • Formatted documents and proposals for management.• Assisted event manager with annual events.• Negotiated quotes, samples and deadlines with suppliers.• Arranged and ran internal functions.• Booked and set up meeting rooms.• Assisted management with contract signing and delivering.• Checked and stocked inventory of office supplies. • Greeted and assisted all guests.• Sorted daily mail and assisted all departments with courier deliveries. • Arranged repairs and check -ups for office equipment.

Auckland, New Zealand

I worked in the customer service section of this wholesaler company. • I processed orders for various communication products through email, phone, and directly from the sales reps. • Answered enquiries on the phone from our clients about accessories required and buy prices for our various products. • I managed the bookings for the Paradox, Integriti and Huawei Courses provided by Atlas Gentech.• Conversed and interacted with a wide range of wholesale clients and members of the team

Hamilton

This was a full time job 6 days a week. • It was my own responsibility to sort the mail for my delivery area for that day. This included up to1000 letters as well as magazines and parcels. • I would sort and load into my carriers and bag stops for my area. I would then deliver the mail on my bike. I also had an area in the CBD this involved delivery to the various stores in the central city on foot. • Daily interactions with the public was a huge aspect of being a 'Walking Postie' • This role involved a lot of time management and organisation in order to get everything completed efficiently.

Fox Glacier

In this role, I was involved in discussing trip options with clients from all over the world. • Prep clients on what to wear, how long the trip would be, what they would see and how much it would cost. • Interacted with people from all over the world who came to this popular tourist destination • Book and check-in various sized groups in an efficient manner as there would be time restrictions and large numbers. • Weather and safety briefings to groups of up to 22 people before the trip began.• Upkeep the shop and the merchandise.• Close with one other person at the end of the night. This involved invoicing, end of night balancing, doing a final check of the next day's booking and locking up the premises.

Diploma, Massage Therapy/Therapeutic Massage, Level 5

Level 5 Diploma in Wellness and Relaxation Massage (DWRM)

Bachelor Of Arts (Ba), Communication And Marketing

Activities and Societies: AIESEC, P3Volunteer experience working with AIESEC .

Ncea Level 1,2,3

Activities and Societies: Choir, Netball, School Musical, Environmental Group, Philosophy ClubMerit Endorsment Level 3

Bachelor Of Arts (B.A.), Communication And Media Studies, 300 Level Papers

Exchange Semester - January 2014 - May 2014