• Effectively managing stock, dealing with any inconsistencies directly with the warehouse.• Buying materials from a range of suppliers, preparing quotes, compiling required documentation and arranging deliveries.• Coordinating stock reports to assure sufficient stock levels and seeking avenues for sales before product expiration.• Maintaining an Oracle database, checking dates, address’ and product information are accurate.• Providing support to new staff members, including training of systems and specifics of the daily structure.• Evaluating suppliers performance, ensuring reliability, timely delivery and raising non-conformance reports where necessary.• Acting as a team engagement officer, exploring ways to improve an employee’s day-to-day experience, by recording ideas confidentially and assessing with management to implement positive outcomes.

• Management of operatives and subcontractors diaries, ensuring that works are completed in line with KPIs set by the client.• Liaising with tenants and leaseholders to book/reschedule appointments for repairs at their properties;offering times to suit them and overall providing a high level of customer service.• Maintaining status’ on CRM systems, ensuring data/jobs are inputted correctly in order to comply with SLAs.• Monitoring feedback from tenants or leaseholders; reporting back to management where required.• Dealing with challenging situations effectively within a high pressure environment to establish client satisfaction.

• Resourcing candidates through different platforms, writing job adverts to publish on Reed and Indeed and responding to applications in a timely manner.• Conducting face-to-face and telephone interviews in order to shortlist candidates for educational roles.• Managing a candidate’s end-to-end compliance process, inclusive of running pre-employment checks and adhering to safer recruitment practices.• Maintaining profiles and jobs on the CRM database following GDPR guidelines, along with appropriatehandling of sensitive and confidential data.• Working towards achieving monthly and yearly targets through KPI’s.• Chasing timesheets from both clients and candidates in order to process payments correctly and on time.• Upholding relationships with external stakeholders, providing effective support and promptly dealing with any issues or complaints that may arise.• Training new starters and providing ongoing support during their probationary period.• Collaboratively managing opportunities for long-term, permanent and supply positions, ensuring thedelivery of high quality service.