Managing a pipeline of 30,000 church and business prospects which includes introductory conversations to build the value of product. Managing calendar for sales team, work with account manager team concerning clientele, and providing analytical information to director about health and status of pipeline.

Operational supervisor for 11 counties within the Choctaw Nation Indian Territories. Managed Choctaw Nation of Oklahoma NPS surveys including liaison to 500 affiliate partners. Identified scope of discovery, determined method to achieve success and provided delivery methods for projects. Served as strategist and presented key deliverables.

Hiring and development of staff, including developing KPIs. Managed internal team structure and territory alignment. Provide leadership for day-to-day operations of the department, customer success and therapist teams, while maintaining focus on the strategic goals. Coordinate spa operations with all other departments of the organization. Maintain relationships with high profile customers. Ensure that mission and strategic goals are aligned both in purpose and with financial integrity. Redefined processes, customer care, and employee care to better align with our Christian values.

Developed print advertising and managed social media campaigns to achieve target audience. Developed competitive advantage within market niche including incorporating newest items in the market. Networked with influencers and partners to promote strategic goals and business development. Maintained client database with analytics on preferences of service and products. Managed financial processes and record keeping.