-Provided proofreading and editing services to over 100 clients with 20 repeat clients-Edited and proofread two novels weekly and provided feedback to the writers on structure, character development and plot -Promoted services through social media platforms such as Twitter

Responsible for managing Google calendars of the CEO, COO, President, and other employees to achieve organization, consistency, and synergy across the companyAssisting HR in onboarding new employees by drafting offer letters and first day orientation letter, and setting up payroll and benefits Managing company’s website and LinkedIn page by updating company accomplishments and featured articles providing SEO expertise, increasing engagement and site visits by 27.6%Regularly shipping packages and checking mail, delivering to corresponding employeeHandling expense reports and processed invoices to the Chief Financial OfficerHelping maintain organization by maintaining and logging files, records, and financial expenses, as well as keeping office supplies in stockResponding to emails on CEO’s behalf to maintain client and investor relationships to the company

Acted in diverse roles such as Box Office Associate and Assistant House Manager, adapting to the theatre’s daily needsChallenged with training volunteer Ushers in less than one hour before patron arrival to consistently provide excellent customer serviceProcessed ticket orders via phone, walk-in patrons, and third party ticket sales through the ticketing software, AudienceViewAssisted with sanitization and overall maintenance of the theatre to ensure health and safety standards were met Addressed patron questions and concerns through written and verbal communication by providing expertise regarding the theatre and our shows, resulting in patron engagement and satisfactionCollected data and performed ticket sales analysis to support management in making informed decisions regarding the operations of the theatreEvaluated and debriefed shift crew to gauge feedback on improving patron satisfaction and ensure company goals are being met each night

-Wrote content for clients in the drug and alcohol rehab industry-Utilized SEO to increase web traffic by 20%-Produced one article a week under strict deadlines

-Wrote one college lifestyle article a week-Edited each article before online publication-Gained readership by promoting articles on various social media platforms such as Facebook and Twitter

-Helped students read and comprehend course materials -Administered and graded quizzes, tests, and homework

-Organized, scheduled, and transcribed 3+ meetings a day -Answered phone calls regarding document requests -Assisted city clerk in creating itineraries for upcoming meetings-Wrote emails, correspondence memos , faxes, and forms