As the Billing & Payroll Coordinator at StaffCo, I manage and streamline all payroll and billing processes for our dynamic staffing firm. My role involves ensuring accurate and timely payroll processing for a diverse workforce, managing client invoicing, maintaining detailed financial records, and collaborating closely with internal teams to resolve payroll and billing inquiries. With a strong focus on efficiency, compliance, and attention to detail, I help support StaffCo’s commitment to delivering exceptional staffing solutions with unmatched service accuracy.

- Provided operational support across various platforms, ensuring smooth business processes and content creation.- Edited and maintained the company website using Showit, creating new pages, listings, and optimizing content for user engagement.- Managed email marketing efforts, including creating and uploading content for the Venue Academy, sales campaigns, and domino emails using platforms like Podia and Kajabi.- Developed graphics and visual content in Canva, ensuring consistent branding and messaging across all communications.- Utilized Google Workspace (Docs, Sheets, Drive) for project management, collaboration, and maintaining organizational efficiency.

- Spearheaded onboarding, training, and performance management initiatives, aligning talent acquisition and retention strategies with organizational goals and company culture.- Managed payroll, employee benefits, and scheduling, ensuring compliance with labor laws and internal policies.- Implemented HR policies, fostering a positive workplace culture through conflict resolution, employee engagement, employee relations, and professional development programs. Lead performance reviews and provided feedback.- Analyzed revenue streams, cost controls, budget tracking, and financial reporting to drive operational efficiency and profitability.- Enhanced customer satisfaction through operational oversight, ensuring exceptional customer service delivery.- Mange scheduling and invoicing of 180+ clients, 20+ staff.

- Led full-cycle recruitment processes, including job descriptions, interviews, and onboarding, optimizing team performance and reducing turnover rates.- Administered benefits programs, ensuring accurate employee records and compliance with industry standards.- Designed and facilitated training programs on company policies, employee performance, and professional development.- Utilized HR software (CSI Spectrum) for employee management, benefits administration, and performance tracking.- Strengthened communication across departments, fostering collaboration and a cohesive work environment.

- Managed front-desk operations, patient scheduling, and daily administrative tasks, ensuring smooth clinic functionality.- Assisted in HR functions including employee onboarding, performance management, and training initiatives.- Led digital marketing campaigns to enhance employer branding and visibility, increasing client engagement.