Jessica Robben is a Customer Service / Retail at MARSHALLS LLC. She possess expertise in sales, customer satisfaction, administration, relationship building.
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Key CarrierMarshalls Llc Oct 2020 - Present3050 E Lohman Ave, Las Cruces Nm 88012 -
Outside Sales RepresentativeEnhanced Payment Systems Jul 2019 - PresentRun pre-set appointments with business owners in different cities and offer different terminals options for proper processing software.Build rapport and figure out clients needs.Prepare and fill out contracts with clients.Scan and submit proper documents to the office for processing.Travel to business locations once hardware has arrived and set up terminals.Build ongoing relationships with clientele and take calls, texts, and emails anytime with customer needs/ concerns and resolve any issues.
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Dealer Sales Associate/ Account Representative/ Assistant To The Gsm/ Block ClerkNorwalk Auto Auction Apr 2009 - Oct 2018Norwalk, CaOrganized, scheduled, and managed twice weekly auctions with 400+ cars a week.Managed tight deadlines and strategized workflow based on customer/ company needs.Was the face for our new car store clients, managing their accounts, representing their cars during auctions when they were not in attendance, and tending to all their needs to ensure an ongoing business relationship.Did inventory to ensure that every car that was set to run was there and ready to go.Negotiated sales between buyers and sellers on offers taken. Averaging around 50+ a sale.Had constant communication with other departments/ managers to ensure a successful sale and satisfied clients. Delegated tasks to other departments as needed.Ran and reviewed Autochecks and made proper noted to the cars I was representing.Handled a very high call/ email volume Ran pre and post sale reports via fax, email, and in person upon customer request.Attended weekly meetings to brainstorm promotional ideas based on my knowledge of clients interests.Stood after business hours when needed to ensure work was complete and customers needs were met. -
Shift Supervisor/ Staff Trainer/ BaristaStarbucks Feb 2008 - Apr 2009Azusa, CaRun store operations; open and close store.Supervised a team and delegated tasks, ensure breaks and lunches were taken at appropriate times.Trained new baristas and developed relationships with partners and created and maintained a positive work environment.Followed operational policies and procedures, including those for cash/ food handling, safety, and security.Provided quality beverage and food products consistently for all customers by following and presentation standards.Handled any customer concerns and ensured each customer left happy.Took daily deposits to the bank and opened and closed out tills.Position food / merchandise for maximum exposure. -
Parts & Service Cashier/ Service Department Administrative AssistantToyota Of Glendale May 2006 - Jun 2008Glendale, CaGreeted customers, offered assistance, answered questions, and product information.Received payments from customers.Balanced and prepared balance sheets and receipts for business office.Developed new customer relationships through follow up calls to ensure customer satisfaction.Maintained constant communication with service advisors and porters.Scheduled and confirmed appointments via telephone/ email. -
BaristaStarbucks May 2005 - May 2006Azusa, CaFollowed operational policies and procedures, including those for cash handling, safety and securityBuilt relationships with customers and learned regular customers drinks and would have them ready as they were walking in the door.Provided quality beverages and food products consistently for all customers by following all recipe and presentation standards.Followed all safety and sanitation guidelines for all products.Handled any customer concerns and ensured each customer left happy. -
Retail AssociateHypnotiq Trends May 2005 - May 2006Azusa, CaGreeted customers and engaged in conversation to learn customer needs and suggested items.Operated cash register,managed financial transactions,and balanced drawers.Maintained the presentation of the sales floor e.g.products,signage,displays.Cross-sold products to increase purchase amounts.
Jessica Robben Skills
Frequently Asked Questions about Jessica Robben
What company does Jessica Robben work for?
Jessica Robben works for Marshalls Llc
What is Jessica Robben's role at the current company?
Jessica Robben's current role is Customer Service / Retail.
What skills is Jessica Robben known for?
Jessica Robben has skills like Sales, Customer Satisfaction, Administration, Relationship Building.
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1hotmail.co.uk
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Jessica Robben
Netherlands
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