• Coordinated global employee onboarding operations for 3,000+ new employees, streamlining program and scheduling logistics, reducing onboarding waitlist from 3 months to 2 weeks. • Managed weekly Salesforce report and Tableau dashboard for global onboarding sessions, empowering the leadership team to ensure new hires received relevant and prompt training for faster onboarding.• Coordinated email onboarding journey in Marketing Cloud resulting in a 80% decrease in frequently asked questions. • Maintained 100+ courses in Learning Management System (LMS). Communicated updates via channels (Slack, Email, GDrive, etc) to ensure employees’ quick access to training materials.

• Engaged with cross functional team members from the global onboarding program with the new hire bootcamps that reached 300 global new hires per month.• Executed, updated, and monitored project plans of customized Tableau dashboard for new hire bootcamp global leads, simplifying how we tracked completion of pre-work development activity curriculum.• Designed a new engagement process for live and virtual onboarding workshops utilizing Mentimeter and Slack. • Coordinated weekly distribution of Salesforce reports in LMS to pull data into Tableau dashboards for leadership visibility.• Initiated enablement projects to optimize performance across services, success and support teams.

• Created 20 Tableau workbooks and dashboards on Tableau Public using a suite of visualization features: bar graphs, geographical maps, heat maps, Gantt charts, line graphs and calculated fields.• Provided insights on the impact of the COVID-19 pandemic on volunteering efforts, which helps Salesforce with planning and diversifying volunteering activities to support organizations’ philanthropy model. • Trained in Tableau and Admin skills throughout my internship, which have helped me collaborate with teammates and increase my product knowledge.

• Located and packaged customer items to be delivered within 1-2 hour time frames to achieve 100% customer satisfaction.

• Improved the focus of internal controls by doing inventory cycle counts and leading asset tagging projects.• Distributed weekly reports, where I used Excel, Outlook, and analytical skills to create summaries of data and trends for executives to review.• Used pivot tables to analyze data and provide stake qualitative and quantitative insights.

• Conducted research on competitors and industry trends to help coders, market team members, and designers on their current projects.