In my role as the Human Resources Director at BDE Architecture, I collaborated closely with Partner leaders and associate groups to inform strategies, priorities, and programs. I oversee full spectrum HR and People Operations responsibilities, including total compensation management and benefits administration. Additionally, I ensured compliance with federal, state, and local employment laws and regulations, providing recommended best practices and modifying policies as needed.

Established culture and engagement strategy for 550 employee organization, focusing on building and driving initiatives to promote Latch’s culture and values as company navigated rapid growth and lasting impacts from COVID-19. * Executed deep dive analysis into current culture and authored strategy for systemic changes needed to improve alignment between company culture and values.* Mapped key employee engagement fundamentals and differentiators, defining tactics for collecting employees’ voice. Leveraged insights to build and pilot engagement case study across engineering org for potential launch company-wide.* Overhauled onboarding program and management training in collaboration with people and learning & development business units. Revamped employee lifecycle and team sync best practices cross-functionally.* Introduced diversity, equity, and inclusion (DEI) curriculum to facilitate ongoing employee learning.* Partnered with talent acquisition team to expand recruiting streams with emphasis on workforce diversification.* Project managed robust initiatives to maximize employee experience, including assembling and leading culture committee, employee affinity groups, and employee network groups.

Owned strategies for optimizing employee productivity and efficiency by analyzing workload, identifying priorities, and redistributing tasks across team of 50+. Managed systems to support, track, and report on output and deliverables.* Served as human resource (HR) partner to people operations team, including CPO at headquarters in New York.* Strengthened employee engagement by positioning talent development as a strategic priority. Introduced career pathing, first-year goals, and milestone timelines, empowering 20+ coordinators to earn promotions since launch.* Teamed with regional sales operations managers to establish consistent workflow procedures for staff nationally. Managed partnerships with regional VPs and sales director to ensure policies aligned with sales/company goals.* Orchestrated training for 20+ sales coordinators and ongoing training for all 180 West Region employees on new applications related to operational processes. * Led ongoing recruiting efforts, interviewing, hiring, and comprehensive employee lifecycle of new sales coordinators for 3 locations (Los Angeles, San Francisco, and Seattle).* Curated a cohesive team of 15+, both in-office and remote, with collective and individual SMART goals through established KPIs, quarterly reviews, and open-door policy with 2-way feedback. * Co-developed proprietary dashboard for managing Ampersand’s makegood function; led team of 3 to test designs, identify bugs, and provide insights for overall design and system improvements.

Facilitated airing of national paid programming in partnership with major broadcast stations and advertising agencies.* Built and cultivated revenue-producing relationships with clients and agencies to help gain share and dollars for broadcast stations. Developed pipeline of potential clients by prospecting for new business.

Work directly with major Broadcast Stations and Advertising Agencies to facilitate the airing of National television commercials. Facilitated the hiring process, including the recruitment, interview, and training Sales Assistants. Documented and maintained all orders for Account Executives, including political orders. * Successfully closed the negotiated and maintenance of accounts, including GM, Jack in the Box, Dodge, Chrysler, and Jeep.* Trained in the Avail process and negotiated Nielsen Numbers and make-goods.* Grew net revenue in the market by producing business plans to achieve revenue goals.

Performed all Human Resources duties including hiring, orientation, and terminationAccounts Payable and Accounts ReceivableMaintained all employee filesActing General Manager when General Manager was unavailableBanking duties including petty cash management, safe management and depositCommunications liaison between LFP, inc. and Hustler Hollywood