Experienced professional with a career spanning three decades in the field of customer engagement. With a deep passion for creating meaningful connections between organizations and their clients, I have worked to create a significant impact in both the non-profit and for-profit sectors. My dedication and strategic mindset have allowed me to help organizations build and nurture long-lasting relationships with their customers, resulting in enhanced customer satisfaction and sustained loyalty. Throughout my career I have honed my leadership skills, empowering teams to deliver outstanding results. My background across multiple sectors has equipped me with a comprehensive understanding of customer needs and preferences, enabling me to develop innovative engagement strategies that drive growth and success. I look forward to helping other organizations achieve their engagement goals resulting in sustained and measured results through my work with J Sharpe Solutions LLC.Specialties: leadership, logistics, operations, revenue generation, budgeting, conflict management, strategic planning,
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ConsultantMichigan CentralPhiladelphia, Pa, Us -
Head Of ExperienceMichigan Central Jan 2024 - PresentDetroit, Michigan, United StatesJ Sharpe Solutions is working with the team at Michigan Central to create an exceptional experience plan and operational framework that delivers on its vision and values. Lending my expertise around the complexities of creating an engaging experience in a mixed-use environment within an iconic and historic building. Providing insights around business systems, visitor journey and marketing initiatives that will drive engagement and earned revenues now and in the future. -
Founder And CeoJ Sharpe Solutions Llc Jul 2023 - Presentwww.jsharpesolutions.com -
Deputy Director For Visitor ExperiencePhiladelphia Museum Of Art Jul 2021 - Jul 2023 -
Director Of Visitor Operations & MembershipPhiladelphia Museum Of Art Oct 2014 - Oct 2021Greater Philadelphia Area -
Director Of Visitor OperationsPhiladelphia Museum Of Art Jun 2014 - Oct 2014Greater Philadelphia Area -
Director Of Visitor ServicesPhiladelphia Museum Of Art Nov 2002 - Jun 2014 -
Independent ConsultantFreelance Sep 2011 - Jul 2016
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Associate Director Of RoomsFour Seasons Hotels And Resorts Jan 2000 - Nov 2002Philadelphia -
Guest Services ManagerFour Seasons Hotels And Resorts Jan 1998 - Jan 2000Philadelphia -
Assistant Front Office ManagerFour Seasons Hotels And Resorts Jan 1997 - Jan 1998Philadelphia -
Concierge / Front Desk ReceptionistFour Seasons Hotels And Resorts Jan 1995 - Jan 1997Philadelphia
Jessica Sharpe Skills
Jessica Sharpe Education Details
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Master Of Business Administration - Mba Candidate
Frequently Asked Questions about Jessica Sharpe
What company does Jessica Sharpe work for?
Jessica Sharpe works for Michigan Central
What is Jessica Sharpe's role at the current company?
Jessica Sharpe's current role is Consultant.
What schools did Jessica Sharpe attend?
Jessica Sharpe attended Saint Joseph's University - Erivan K. Haub School Of Business, Getty Leadership Institute, Penn State University.
What skills is Jessica Sharpe known for?
Jessica Sharpe has skills like Product Knowledge, Craft Beer, Staff Education, Beer Writing, Writing, Editing, Research, Beer Pairing, Beer And Food, Cask Ale, Beer Tasting, Sensory Evaluation.
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